Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

BBB Accredited Since: 9/9/2010

Years in Business: 25

Products and Services

This business collects and sells new and used books online.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
1/22/2007
Business Started:
5/1/2001
Business Incorporated:
9/22/2003
Type of Entity:
Corporation
Alternate Names:
Qumpus Inc.
Business Management:
Ms. Misty Morris, Accounts Receivable Clerk
Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services
Mr. Dustin Holland, President & CEO

Additional Contact Information

Principal Contacts
Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services
Customer Contacts
Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services
Additional Email Addresses
Primary: Email this Business

Additional Information

Latest Reviews

  • Mikki R

    "I love Better World Books! First of all, they have great prices, second, they are recycling perfectly good books, as well as new, which I believe in and third, they are doing good in more than one way." ... Read full review

  • Peter P

    "Yes indeed! Buyer beware, because after many years of building a formidable historical library (I am A Genealogist) from the 4 corners of the world, I had the same unfortunate experience with Better World Books recently." ... Read full review

  • Brenda M

    "Terrible service. Book was listed in used good condition." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.