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          Find a Location

          Better World Books has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Better World Books

              55740 Currant Rd Mishawaka, IN 46545-4808

              BBB Accredited Business

            • Better World Books

              11680 Great Oaks Way STE 250 Alpharetta, GA 30022-2492

            • Better World Books

              11560 Great Oaks Way Ste 100 Alpharetta, GA 30022-2454

            • Better World Books

              1105 Lakewood Pkwy Ste 205 Alpharetta, GA 30009-7626

            Business ProfileBetter World Books

            Used Books
            Multi Location Business
            BBB accredited business

            Contact Information

            55740 Currant Rd

            Mishawaka, IN 46545-4808

            Visit Website
            Email this Business
            (574) 252-5303

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            Customer Reviews

            4.8/5

            Average of 569 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/9/2010

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This business collects and sells new and used books online.

            Business Details

            This is a multi-location business.

            Find a Location

            Better World Books has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Better World Books

                55740 Currant Rd Mishawaka, IN 46545-4808

                BBB Accredited Business

              • Better World Books

                11680 Great Oaks Way STE 250 Alpharetta, GA 30022-2492

              • Better World Books

                11560 Great Oaks Way Ste 100 Alpharetta, GA 30022-2454

              • Better World Books

                1105 Lakewood Pkwy Ste 205 Alpharetta, GA 30009-7626

              Location of This Business
              55740 Currant Rd, Mishawaka, IN 46545-4808
              Email this Business
              BBB File Opened:
              1/22/2007
              Years in Business:
              23
              Business Started:
              5/1/2001
              Business Incorporated:
              9/22/2003
              Accredited Since:
              9/9/2010
              Type of Entity:
              Corporation
              Alternate Business Name
              • Qumpus Inc.
              Business Management
              • Ms. Misty Morris, Accounts Receivable Clerk
              • Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services
              • Mr. Dustin Holland, President & CEO
              Contact Information

              Principal

              • Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services

              Customer Contact

              • Mr. Michael Kappes, Senior Manager, Customer Experience & Client Services
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/26/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I ordered a used hardback book "****************************" from Better World Books on February 11, 2024. I paid for the item via credit card. I was given a delivery date of February 15, 2024. The item never arrived at my address. I was given an updated delivery date of February 20, 2024. Again, the item never arrived. When I did a search for the tracking number on the **** website, it shows that the item was shipped on February 13, 2024. I have made four attempts to contact the seller--Better World Books about my order and none of my email messages have been acknowledged. I ordered the item from an **** listing. I have contacted **** and had them to investigate. **** said for me to wait until February 27, 2024 and if my item hasn't arrived by then, **** will investigate the dispute further. I want the seller to send me my item I paid for.
              Read More
              Read 27 More Complaints

              Customer Reviews

              569 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robby S

              04/19/2024

              Better World always delivers on their promise to deliver the best books at the best prices! I will continue to purchase from this great company!
              Read 568 More Customer Reviews

              Local BBB

              BBB Serving Northern Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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