Business ProfileforForest River Inc.

Purchased a brand new forest River Ozark travel trailer in September 23. When we picked it up at the dealer we reluctantly took possession after being informed they had it already in for service because they had issues with the front slide not operating properly. Once we walked the unit we noted some issues mainly cosmetic (dents in metal slide and rear) not the end of the world when we took possession. Used twice, I sent the list of 9 issues which included fridge not working,fridge door falls off, driver rear level **** stripped out, scratch on rear and side of unit, radio speakers not working, slide not working correctly, door screen torn when installed We dropped the unit off on 11/27. we were finally told on 2/24 via voicemail the unit was complete. We got there and noticed the screen was fixed, the **** was fixed but nothing else, they marked on the paperwork the fridge was fine and so was the slide. The stripe was terrible, it was installed over the replaced panel. It was misaligned and had a bubble in it with some sort of tar on the side of the unit.also a thick kitchen rug in center by the back slide was soaking wet. Apparently there was a bad leak. We had no choice to leave the unit at Beckleys in ** . I was told on Monday they shipped it to the Beckleys in ******** for a water test. I asked to them to keep the unit there as I felt new oxford couldnt complete the tasks listed.The unit is currently at ******** and they diagnosed a lot of issues with the initial warranty work the fridge is defective. The slide was resealed around the gasket and they found the window leaking and will replace the window and replace the refrigerator. There is also water damaged trim. the floor was also damaged as this sat wet possibly from 9/28 2/24 with water all over the floor. The response from ** on the speaker issue was read instructions. No response at all from forest River, left several emails and voice mails . Forest River need to call