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Business Profile

Bank

Centier Bank

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Centier Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Centier Bank has 52 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromShannon M

      Date: 03/13/2023

      1 star
      Absolute worst customer service. **** over a month to try and transfer money out of an **** when calling for help I was talked down to, argued with, and spoken to in the most condescending way by Da***Gild*****. She actually ended the conversation by saying" just send us the forms" and hanging up on me. Make your own choices but these people do not care about you or customer service and if you are willing to put your money with people like that do not be surprised with what you get.

      Centier Bank

      Date: 03/14/2023

      We appreciate your feedback, as it is important to create better experiences for all of our neighbors. We have passed your information and comments along to our compliance department to address.
    • Review fromJolene S

      Date: 02/23/2023

      1 star
      Please do your mortgages and banking needs anywhere but here. The main person we have had continuous issues with is ******. She is in charge of all mortgage loans and by far the worst person we have ever worked with. She is unprofessional, disrespectful, and talks to you in a way that is belittling. Spoke with some guy above her that dont seem to care to much and was about the same, rude! This company also like to hold your funds for an unreasonable amount of time. Example I receive child support and have for many years, same day and time. I use to use first source bank and received it next business day. At Centier they hold it for 7 days? Why? We opened another checking account else where because of this reason. Unfortunately have to keep their account open as our mortgage is through them.

      Centier Bank

      Date: 02/27/2023

      Hello, we have passed on your feedback to the appropriate department who is working to address your comments.

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