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Business Profile

Levels

Bullseye Technologies, Inc. / Bullseye Leveling, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Bullseye Technologies, Inc. / Bullseye Leveling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bullseye Technologies, Inc. / Bullseye Leveling, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/04/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased Bullseye Leveling System for my RV a number of years ago. ********** stopped working 1 year ago. Contacted **** ***** at Bullseye (owner) who asked me to return the controller under warranty for repair/replacement. After 12 months of ignored emails/phone calls, **** and his company have gone quiet. Have since seen multiple online complaints about his company and similar issues.
    • Initial Complaint

      Date:01/29/2024

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered the leveling system 08/22/2023. Received part of the product on 09/14/23. Upon installation the system did not work correctly. Company tried working with us on a solution. Sent us new jacks and controller. Reinstalled, system still wouldn't work. Sent them videos and a we had a phone video call to show them what was happening with the system. They said not sure what the problem is that they would talk to the engineers and see if there was a solution. 2 weeks later, no response from them. On the 3rd week I contacted them. They said it seems that there is a problem with the controller and electronics and would replace them. 93 Emails to them trying to get the problems solved.Partial emails below:12/12/23 ***,I did get your voicemail. Do you have the ** now? I would like to schedule a time for a short video call so I can see first-hand what is happening with the system. Any time tomorrow will be fine with me.Thanks,******************* Bullseye Leveling LLC 01/09/24Alan,The system still doesn't work correctly. Have you talked to the engineers? What is the solution?01/11/24 ***,After watching your system, I cannot identify a cause of the problem. I know we have worn out *** with all of the exchanging of parts but I think it would be better to give you a replacement controller and keypad again rather than spend more of your time diagnosing this one.I will send you a return label when you get the controller and keypad packed. Thanks,**** 01/24/24 ****,Haven't received the labels for return yet.01/26/24 ****,This is beyond ridiculous on the problems we have had with this system. I wish I would have read the reviews online before we purchased this system.BBB has you rated as an F. We have been dealing with this since September and the system still doesn't work. I'm requesting we return the complete system for a refund.
    • Initial Complaint

      Date:06/07/2023

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me however the business has repeatedly said this before but have not followed through.

      Thank you.

      Business Response

      Date: 06/07/2023

      Bullseye acknowledges that the customer is waiting on delivery of his ********************** system.  We are arranging the shipment now.

      Customer Answer

      Date: 06/13/2023

      From: Tigger ****** <*****************************> 
      Sent: Monday, June 12, 2023 11:21 PM
      To: Info@ mailbox <***********************************************>
      Cc: ******************* <*****************************>
      Subject: COMPLAINT ********. BULLSEYE TECHNOLOGIES

      Hi,
      I appreciate you having acted on my behalf.  The message from Bullseye Technologies was that the goods were being sent now.  I have not had any communication from them other than that message via you.  I expected them to send me shipping information but have received nothing.  Please follow up.
      Regards and thanks 
      Tigger Newman 

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