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Business Profile

Auto Repairs

JDT Performance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/02/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We took our car there to have oil changed who ever did it did not tighten screws by time got to work there was no oil remaining in car. *** took the car back and said they was putting a new motor in. They did that got car back same day car won't start again they took car back and have had it ever since it's going on 3 years now. They hardly return our calls and if do they say oh it'll be ready by Friday we will call you Friday comes and goes every time. We just want our car back and fixed. We are not asking for money from them we just want our car back. It'll be 3 years in February that they have had our vehicle. I'm sure this is not right and I'm sure we could take them to court and win but we are trying to keep it out of court. We just want our car fix and back to us. They seem to think this is all ok and it's not and I want ppl to know what they are doing.

    Business Response

    Date: 11/13/2025

    We changed the *** on the car, and the customer drove to work and called us. Oil was out of the car. We had the car towed back to the shop. We found the part was defective and let the parts store handle the warranty with the part and motor.  The new motor had an oil leak. We found the oil pan drain was leaking. We put a new oil pan on it and that was fixed. Customer returned car with engine lights on. We got them fixed, and everytime we thought they were cleared off, something new would start. We finally were down to one code, that no matter what we did, would not fix it. It was an oil pressure low light on the dash. We found the code is actually for the cooling system. The dash is programmed wrong and saying the wrong thing on the screen. It should say A/C off Engine Hot, but it says Low Oil,Shut off Engine. We changed out the cooling system hose, thermostat, and once we figured out the issue, we have changed out the wiring causing the code to pop up on the dash. We have been in communication with the customer ***** ******** and he is aware of the issues we were having.  We wanted to confirm this was fixed before responding.

JDT Performance is NOT a BBB Accredited Business.

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