Business ProfileforLa-Z-boy

I have a lift chair that stopped working 11/2/23. I called for service & had to pay $138.99. A service technician has been 3 times. After the second visit the chair worked for 2 days. After the 3rd visit tech said he did not know why it doesnt work.He would talk to service. I never heard back, but when I called back 12/4 I found out the service **** was closing & a new **** was opening 12/14/23.I call the store here& talked to ********* 11/21 at 12:14pm. She told me the store was being sold & call back after 12/15/23. I did.I called the new service **** 12/18, scheduled an appt for 12/26 but it needed to be rescheduled due to tech having Covid. Also, had to pay another $160 service charge & found out they do not have any service records from all my calls and tech visits.The next appointment was for 12/29. The tech arrived about 3. Turned the chair upside down and took pictures. Put it right side up checked connections, plugged it in & it worked. All was good until 1:30pm 12/30 when it did not work. This is exactly the same things as the second visit. Of course it is a holiday weekend again! Called service & left message. On 1/3/24, I was scheduled for another service call on 1/23/24. I told them that was unsatisfactory & was told thats when a tech would be in my area.My solution is very simple. #1 replace the chair. #2 refund my chair money plus my 2 service charges.I do feel that I did not receive the service I expected or deserved. At this point, I do not have anything positive to say about LazBoy. I am just so disappointed as I have dealt with several LazBoy dealerships over the last 45 years plus.Thank you.*************************