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Find a Location

Shoe Sensation, Inc. has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shoe Sensation, Inc.

      253 America Pl Jeffersonville, IN 47130-4285

    • Shoe Sensation, Inc.

      449 Old Capital Plz NW Jeffersonville hdq Corydon, IN 47112

    • Shoe Sensation, Inc.

      190 Lebanon Trade Center Lebanon, KY 40033

    • Shoe Sensation, Inc.

      253 12th street Jeffersonville, IN 47130

    • Shoe Sensation, Inc.

      106 Shane Dr Glasgow, KY 42141

    Business ProfileforShoe Sensation, Inc.

    Retail Shoes
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Shoe Sensation, Inc. has 18 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shoe Sensation, Inc.

        253 America Pl Jeffersonville, IN 47130-4285

      • Shoe Sensation, Inc.

        449 Old Capital Plz NW Jeffersonville hdq Corydon, IN 47112

      • Shoe Sensation, Inc.

        190 Lebanon Trade Center Lebanon, KY 40033

      • Shoe Sensation, Inc.

        253 12th street Jeffersonville, IN 47130

      • Shoe Sensation, Inc.

        106 Shane Dr Glasgow, KY 42141

      Headquarters
      253 America Pl, Jeffersonville, IN 47130-4285
      BBB File Opened:
      4/1/1984
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Started Locally:
      12/28/2007
      Business Incorporated:
      1/1/2007
      Type of Entity:
      Corporation
      Business Management
      • Mr. David Schoengart, Sr. Vice President-Stores
      Contact Information

      Customer Contact

      • Mr. David Schoengart, Sr. Vice President-Stores
      Additional Contact Information

      Fax Numbers

      • (812) 288-7747
        Primary Fax

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/23/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      D.O.P 7/30/22 74.99 payed Amazon website Seller Shoe sensation Ordered **** sneakers ******* blue that was on there website ,received something other than I purchased ****** and shoe sensation have not issued a refund or r response after making numerous attempts. Fraudulent image was shown on website and they shipped something different. They still have the same item posted which is wrong! From beginning to end of this transaction has been exhausting and unprofessional most of all Fraudulent!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lorenzo H

      1 star

      07/17/2022

      Ordered some boots from them for a hiking trip. They said delivery would be 4-7 days. Two weeks later and after many emails they kept changing story of where boots were. Finally tried to blame me for having an undeliverable address. But ****** sure seems to find me every day. I tried to support a small company but no more. I would just use a reliable company.

      Shoe Sensation, Inc. Response

      07/18/2022

      We sincerely apologize for the delivery issues with your order and want to make things right for you! I did reach out earlier today and look forward to hearing back from you soon so we can rectify the issues with your order. Thank you for taking the time to leave a review. It's feedback like this that helps us to improve. Sincerely, Shoe Sensation

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

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