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Business Profile

Window Installation

Factory Direct
Visit Website(317) 228-3300Email Business
See Hours
Operating Hours
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 5:00 PM
Sunday7:00 AM - 5:00 PM

About

About This Business

Here at Factory Direct, we have over 25 manufacturers to choose from for your convenience. We have installed over 585,000 windows, patio doors, siding, storm doors, and entry doors for over 34 years since 1991. Our website allows you to purchase windows online and get pricing easily. We have live representatives available 24 hours a day and 7 days a week to help with scheduling your next complimentary no-pressure estimate. In-person and Virtual Appointments are available. You can also schedule your appointment online at https://factorydirect4homes.com and pick the exact date and time that is convenient for you.


Our AAMA Factory Certified Master Window Installers only install windows, and our Factory Certified Master Siding Installers only install siding. Most of our installers have over 30 years of experience. We are big on customer service and look forward to serving you!

Products and Services

Window Installation, Entry Door Installation, Patio Door Installation, and Siding Installation. Lifetime Warranties on each product and installation. Free No-Pressure Estimates can be scheduled on our website or by calling 317-228-3300. Estimates generally take 20 minutes on average.

Photos and Videos

Business Details

BBB File Opened:
8/8/2011
Business Started:
1/1/1991
Business Incorporated:
5/19/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Factory Direct Home Improvement, LLC.
Business Management:
Ms. Katie Hunter, Assistant Vice President
Mr. Nathan Brown, Managing Director
Number of Employees:
20

Additional Contact Information

Principal Contacts
Ms. Katie Hunter, Assistant Vice President
Customer Contacts
Ms. Katie Hunter, Assistant Vice President
Mr. Nathan Brown, Managing Director
Additional Phone Numbers
Other Phone: (800) 380-4522
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Instagram

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
On custom ordered products and materials the buyer has a 3 day period in which to exchange or cancel the order for a refund. In some cases if the products have not been ordered beyond a 3 day period we will exchange or cancel the order for a refund.

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