Business ProfileforCityPlace Property Management, LLC

On November 30th, 2022, I turned in my keys, a receipt showing I had the carpets cleaned along with a written forwarding address for the return of my security deposit. When I moved in, I paid with two cashiers checks, I was told to make them both payable to City Place, one for first months rent and another for a security deposit. I have the emails and documents showing everything I have stated above. In the **************** you have 45 days from me turning my forwarding address/keys in to process any charges and provide me with an itemized list of said charges to be withheld from my security deposit. January 14th, 2023, ended that 45 day period and now on January *************** posted charges to my account past the allotted time frame in the ****************. I began calling their office January 17th, I have left voicemails and sent an email and have gotten no response. I did get a call back from someone who was unable to assist me today and sent me to their office phone lines where I again left a voicemail. While living at a property under their care in December 2021, my shower (and the only bathroom on the property) needed to be fixed. They completely took the shower apart to where I was unable to turn on the water and bathe. They left it like that for 3 weeks and gave me no assistance to stay elsewhere. For almost a month a bathed myself in my kitchen sink with a spray hose. Now they are withholding my security deposit from me.