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Find a Location

Ed Martin Honda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ed Martin Honda

      770 N Shadeland Avenue Indianapolis, IN 46219-4816

    • Ed Martin Honda

      P O Box 19866 Indianapolis, IN 46219-0866

    Business ProfileforEd Martin Honda

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Ed Martin Honda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ed Martin Honda

        770 N Shadeland Avenue Indianapolis, IN 46219-4816

      • Ed Martin Honda

        P O Box 19866 Indianapolis, IN 46219-0866

      Location of This Business
      770 N Shadeland Avenue, Indianapolis, IN 46219-4816
      BBB File Opened:
      4/21/2010
      Years in Business:
      66
      Business Started:
      1/1/1958
      Business Incorporated:
      12/29/1958
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Dave Sohnaman, General Manager
      • Ms. Julie Van Ameyde, Reputation Manager
      Contact Information

      Principal

      • Ms. Julie Van Ameyde, Reputation Manager

      Customer Contact

      • Ms. Julie Van Ameyde, Reputation Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/02/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a brand new Honda CRV 2020 in June 2019 from EdMartin Honda at ************************. Since then, my experience with the vehicle have becomes nothing but sadness and frustration. All the tires have now been changed two times due to recurring annoying noise , yet without any permanent solution yet. I am lodging my complain here because the dealership is asking me to pay $750 again for a set of 4 tires ( For the 3rd time). The problem with the tire started at about ***** mileage. It was an annoying click sound coming from the tire. I took the Vehicle to EdMartin and I was told that it was because I didn't have Tire rotation done at my first service (Was done at Car X which is also a govt licensed service center). EdMartin Honda then rotated the tire and charged me with assurance that noise would faded with time. Instead, it continues to get worse and when I took it back to them, they offered a permanent fix by purchase of a set of 4 new tires for $750. This was annoying since the vehicle was new with barely ****** mileage. Nonetheless, I paid the $750 as I was eager for a permanent fix. However, 2 days after I took the vehicle back to them as I had started hearing the noise again (But they denied hearing the noise and sent me away). I kept going back until the noise was very loud and they couldn't' denied it anymore. Eventually, they offered me another option to pay $750 again for "permanent fix". I refused & pointed out that wasn't the problem (Since has already failed). Eventually, they changed the tire on their own in June. Now, 6 month after, the noise is worse again and they're asking me to pay $750 for new tire again. All I want is a permanent fix of this factory defect vehicle. only ****** Mileage & shouldn't be having this problem.Edmartn is blaming my driving habit and where I live. My wife drives a 2017 ****** highland which I bought brand new & never has any issue. Also, I have used several used vehicle without any issue
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Central Indiana

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