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Find a Location

Ceva Logistics U.S., Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCeva Logistics U.S., Inc.

    Logistics

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 12/29/2021 was returned by the U.S. Postal Service as Undeliverable as Addressed.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5160 W 81st St, Indianapolis, IN 46268-1640
    BBB File Opened:
    9/15/2020
    Business Incorporated:
    12/22/1997
    Type of Entity:
    Corporation
    Business Management
    • Jerome Lorrain, President

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2023

    Complaint Type:
    Delivery Issues
    Status:
    BBB unable to locate business
    I ordered a three piece sectional sofa from Overstock: order ********* ****** Chocolate Sleeper Sectional on 2/19/2023. I paid for threshold delivery in which the driver places the product inside the nearest room. I received an email that Ceva Logistics received my package on 2/27/2023 and I could select a delivery date so I chose noon to 4 pm on 2/28/2023. I waited until 5 pm that evening and I never received a delivery. I contacted Overstock and was offered a replacement. On 2/28/2023 at 7 pm I received a phone call that a driver had to make a delivery on BOL: *********. He arrived at 8 pm that evening. Instead of the 3 pieces, he only delivered on piece which was the corner of the sectional. He did not have record of the two matching sofas. Ceva Logistics refuses to answer calls and did not answer my request by email to inquire about the 2 missing sofas. Within minutes my order was marked as delivered and they refuse to check for the other two pieces. I have also followed up with Overstock.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Joel S

    1 star

    07/28/2023

    Absolutely GARBAGE of a company. Unfortunately, ****** uses them to ship large items. I ordered pergolas on two separate occasions from ******. On the first delivery, the driver asked ME for help unloading it from HIS truck or else he wouldn't be able to deliver it by himself. On the second order, they cancelled the delivery ON THE SAME DAY because they didn't have a large enough truck to deliver the item. WTF? This logistic company uses ZERO logic. Like the ZERO stars they deserve.

    Local BBB

    BBB Serving Central Indiana

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