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About

About This Business


BBB Accredited Since: 12/20/2001

Years in Business: 28

Products and Services

We sell La-Z-Boy residential upholstery furniture products, tables, lamps, rugs and home accessories.  Our Design Center are stocked with leathers and fabrics.  Custom order the leather or fabric of your choice. Let us help you make your home a comfortable space.  We have Free Design Services for all of our customers.  Ask us about it.

Business Details

BBB File Opened:
5/12/2008
Business Started:
10/19/1997
Business Started Locally:
10/3/1997
Business Incorporated:
8/19/1974
Type of Entity:
Corporation
Alternate Names:
Lazy Boy
Emrich Furniture, Inc.
Business Management:
Mr. Tom Foster, Owner
Mr. Bruce Bromstrup, General Manager
Ms. Donata Heiden, Customer Service Representative

Additional Contact Information

Principal Contacts
Mr. Tom Foster, Owner
Customer Contacts
Mr. Tom Foster, Owner
Ms. Donata Heiden, Customer Service Representative
Additional Phone Numbers
Other Phone: (317) 960-5555
Other Phone: (303) 464-7002
Additional Email Addresses
Primary: Email this Business
Additional Websites
la-z-boy.com

Additional Information

Payment methods
Visa, MasterCard, Discover & Synchrony financing.
Refund and Exchange Policy

We provide refunds or exchanges on in the following circumstances.  If you request a refund within 3 days of when you place an order for anything other than Clearance or As-is merchandise, we will refund what you paid us (except for fabric protection charges, which are non-refundable) unless you have already received your furniture.  If you paid by credit or debit card, we will issue a credit on the same card.  Credit card payments and refunds must be made in person.  If you paid by check or cash, we will refund your payment with a check from our corporate office.  Refunds of payments by check are subject to a 10-day waiting period.

We will allow you to exchange regular-priced In-stock merchandise, within 3 days of when you receive it, for product of the same or lesser value.  Fabric protection and delivery charges are not taken into account in determining the value of the product your received.  You may not receive a refund when exchanging for an item of lesser value.  All exchanged items must be in "new" condition ( no smoke, pet odors, hair, soil, etc.).  You will be required to pay a restocking fee of 30% for exchanged merchandise.  There are separate charges if you want us to pick up your merchandise or deliver the replacement merchandise.   Special order, Clearance, and As-is merchandise, cannot be returned or exchanged for any reason. 

 

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