Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Contractor Referral

Angi

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Contractor Referral.

Reviews

This profile includes reviews for Angi's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Angi has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Angi

      130 E Washington St Indianapolis, IN 46204-4605

    • Angi Inc

      3601 Walnut St Ste 700 Denver, CO 80205

    Customer Review Ratings

    1.95/5 stars

    Average of 3,316 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChristopher S

      Date: 07/29/2025

      1 star
      Deceptive Business Practices and Zero Accountability Our experience was nothing short of a financial and operational disaster. From the initial sales call, we were misled. The representative made several promises regarding the volume, quality, and geographic relevance of the leads we would receive. None of those promises were kept.Almost immediately after signing on, we were being charged for leads that had no connection to the services we offer or the areas we serve. Despite raising these concerns with their support team on numerous occasions, we were met with nothing but vague excuses, shifting answers, and constant delays in any form of resolution. It became apparent that their internal approach to customer service is designed not to resolve issues, but to prolong them until they are no longer actionable.The most egregious part of our experience was that every phone call seemed aimed at buying time, not fixing problems. The team consistently gave us conflicting information, and it quickly became clear that there was no intention of delivering on the commitments made during the sales process. Their primary focus appeared to be continuing to collect payments, regardless of whether they were delivering a viable service.After months of wasted time, energy, and capital, we made the decision to pay additional money just to terminate the relationship. Imagine being so desperate to get away from a service provider that you willingly pay to sever the contract. That should speak volumes about the level of dysfunction and dishonesty we encountered.Angi failed us at every level. This company operates with no regard for integrity, no accountability for their misleading tactics, and no commitment to delivering real value to their clients. If you are a business owner evaluating lead generation services, I strongly urge you to learn from our experience and avoid Angi entirely. It is not worth the financial loss, the wasted time, or the frustration.
    • Review fromLuke M

      Date: 07/29/2025

      5 stars
      The serviceman arrived promptly and gave my elliptical machine a diagnostic tune up in less than 1 hour.
    • Review fromWilliam B

      Date: 07/26/2025

      1 star
      This is the worst app I ever used in my life it literally robbed me for $1,500 didn't receive one job from their app I recently just canceled it because it is a complete waste of time what they do to people should be really illegal
    • Review fromNicole L

      Date: 07/26/2025

      5 stars
      Great place to find talented people to help with house projects.
    • Review fromSavina V

      Date: 07/26/2025

      1 star
      Wanted to share my experience when I purchased toilet installation with Lowes who contacts with Angi. The installation appointment was made on Saturday and the installation appointment was made and confirmed for the following Thursday. At close to midnight on Wednesday an email was sent advising me installation was canceled for Thursday and rescheduled to Friday without confirming if new time/date would work. Both myself and Lowes reached out to Angi regarding the concerns of the cancellation/late notice. Was advised that professional *** would do install next day which was Friday. Once again missed work, only to be advised that 3 hours before install professional once again cancelled via email and was rescheduled by ***B to Monday. Again no apology or explanation or even checking to see if new date/time worked. Angi requires customer to cancel/reschedule appointment 24 hours in advance for free but in my case neither Anji nor the professional extended me the same courtesy. Sending an email around midnight to cancel and reschedule to the next day only to cancel again was beyond belief. This was unprofessional and showed utter disregard for me the customer. Missing work needlessly is a huge impact on families and being sorry for the inconvenience doesnt cut it. Angi needs to have a backup plan in the event their professional cancels or hire more reliable professionals who will actually keep the appointment. ***** should ensure agreements make sure appointments are kept and that a back up installation is available. I cancelled my purchase and install from ***** due this experience and will not use installation service in the future.
    • Review fromLucy K

      Date: 07/25/2025

      5 stars
      The project was completed satisfactorily and in the agreed time. No issuies
    • Review fromTerri L

      Date: 07/24/2025

      1 star
      Angi is the absolute worse company to deal with. Some of their contractors work through ****** and probably other businesses as 3rd party installers. They cancelled on me 5 times. This last time they mention refunding their fee due to inavailability of a "Pro" to schedule the job. My issue is not with ******, as I love doing business with them, but against the 3rd party company's that sign up with them or ****** choosing to work with them. Either way, it's a horrible way to do business. Angi needs to be shut down. I'm shocked they are not registered with the BBB.
    • Review fromDavid D

      Date: 07/22/2025

      5 stars
      *********** and remodeling company replaced my 17 year old leaking roof on time and completed the project with exceptional service. The replacement bid was accepted and no high pressure up sale. This was all completed as asked and details were carried out by there crew.I would give them an Excellent Five Star rating . Excellent work
    • Review fromTy M

      Date: 07/22/2025

      1 star
      Looking to squeeze the little guy while telling you they are helping you. There is a reason they have had trouble with the *** for various consumer protections problems. After clicking what I thought was a background check I was made aware weeks later I had agreed to a termination fee of about $1500. Thats $1500 after I paid $385 for one month of sub par leads. Waiting for a class action lawsuit to join.
    • Review fromPaul A

      Date: 07/21/2025

      5 stars
      Had to replace our driveway and walkway. The work performed by ************ was excellent. They are very responsive and professional. The finished product looks great. Would definitely recommend and use them in the future.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.