ComplaintsforWriteguard Business Systems, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order for business products on 3/27/2023 for $129.36. On April 24, 2023, I reached out to the company as I never received any updates. I was told that the order was processing, and I would be sent tracking information. Since then, I have received no products, my card was charged, emails are not being responded to, the phone number is no longer in service and their website is not working. I would like to receive a refund if I will not get the products. Order #*****Initial Complaint
04/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I used this web site because of the lower price offered, which now I feel was too good to be true. I made a purchase 4.3.2023 for $70+ and have received 0 responses after my several emails. The 800 number does not work at all and the "local" 317 area code goes to a voicemail message where a lady repeats that the best way to get a hold of them is through email. Then it says the voicemail box is full and hangs up on you. No way to cancel or track your order makes you feel hostage. After 2 weeks of telling me its "processing", I need the option to cancel and go with a company that can deliver on their promises. Please respond about progress or refund.Business response
04/26/2023
We are closing.
I will reach out to the customer.
Thank you,
*******************
Writeguard Business Systems, Inc
P.O. Box 20113
************, ** 46220
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.