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Find a Location

IU Health Urgent Care - Greenwood has 1 locations, listed below.

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    Business ProfileforIU Health Urgent Care - Greenwood

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    996 S State Road 135 Ste P, Greenwood, IN 46143
    BBB File Opened:
    9/17/2021
    Years in Business:
    37
    Business Started:
    2/24/1987
    Business Management
    • Brian Shockney, President
    Contact Information

    Principal

    • Brian Shockney, President

    Customer Contact

    • Brian Shockney, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/17/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    We accidentally paid them online instead of the Fishers office. We have called numerous times and can not get a call back or our money ($341.73) back. When the Fishers office turned us over to collections was when we realized something was wrong. We have NEVER been to this facility. This payment was made June 4,2021 I have called 12 times since July. Each call I’ve documented.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John D

    1 star

    12/30/2021

    Worst unprofessional joke of a medical facility. It doesn't even deserve one star. My appointment time was for 4:56 pm. I showed up 10 minutes before just like they said to. I wait in the car just like the text told me to. Well, 5 minutes past my appt time, I get no text. So I go in, and they say, oh, you have ONE patient ahead of you and it might take an hour. Well, I said ok, I'll go get something to eat and they said they would text me 20 minutes before they're ready for me. So they texted me 40 minutes later and so I show up. They tell me I'm next in line. Anyways, I'm watching everyone in there go in before me. 6 o clock rolls around, I'm still not called. I ask again, she says I'm next in line. Again. Well, I wait and about 4 more clients go in before me. I ask again around 7:15. She says I'm next in line. Finally around five minutes later, I'm called. After the whole waiting room was completely empty. I was the only one there. Complete incompetent jokes. All of them. Lie after lie. They tell me my appt is at 4:56. I don't leave there until 7:45. And my time there in the doctor's room was only 15 minutes. 15. For an infected cut on my finger. Shame on all of them. They should be shut down for such foolish incompetence. They should be embarrassed to call themselves professionals. Liars don't deserve to stay in business. They made me wait in waiting room full of very sick people, increasing my chances of getting sick and bringing it home to my new born.They lied and possibly put me and my family in ***** way because of their lies. And their waiting room was dirty and I watched sick people sitting on chairs, and leaving and nobody cleaned them afterwards. So let this be an eye opener for anyone reading this. They are a joke.

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    BBB Serving Central Indiana

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