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Find a Location

Eby Ford Sales, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Eby Ford Sales, Inc.

      2714 Elkhart Road Goshen, IN 46526-1069

      BBB Accredited Business
    • Eby Ford Sales, Inc.

      P. O. Box 78 Goshen, IN 46527-0078

      BBB Accredited Business

    Business ProfileforEby Ford Sales, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1968

    Years in Business: 92

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Eby Ford Sales, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Eby Ford Sales, Inc.

        2714 Elkhart Road Goshen, IN 46526-1069

        BBB Accredited Business
      • Eby Ford Sales, Inc.

        P. O. Box 78 Goshen, IN 46527-0078

        BBB Accredited Business
      Location of This Business
      2714 Elkhart Road, Goshen, IN 46526-1069
      BBB File Opened:
      1/1/1962
      Years in Business:
      92
      Business Started:
      1/1/1932
      Business Started Locally:
      1/1/1932
      Business Incorporated:
      5/21/1952
      Accredited Since:
      6/1/1968
      Type of Entity:
      Corporation
      Business Management
      • Mr. Todd Eby, President
      • Mr. Scott Flake, General Manager
      • Mr. Eric Eby, Director of Operations
      Contact Information

      Principal

      • Mr. Todd Eby, President

      Customer Contact

      • Mr. Eric Eby, Director of Operations
      Additional Contact Information

      Fax Numbers

      • (574) 534-1471
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a new **** F59 Delivery vehicle From ******** on 9/20/2023. Today is 11/8/2023 and my county registrar has still not received the tile so I can register and license this vehicle.I keep getting the run a round from ******** saying they use a 3rd party to process these titles and its these 3 party's fault. I was apologized to and assured the title would be overnight shipped to my Registrar on 10/31/2023. Verified yesterday it has not arrived. I thought there were laws in place to prevent this. A dealership cannot just absolve themselves from responsibly of providing a title just because they use a 3rd party to process these items.I have all my documents and purchase documents
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ronald G

      2 stars

      04/04/2022

      I would like to be pay back the money that I pay out before the Pandemic for part on a car that I no longer own. I have spoke with *********************** twice and took me that the check would be in the mail for the money that I paid for part that never came in.

      Local BBB

      BBB Serving Northern Indiana

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