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Find a Location

Mike's Emission Clinic,Inc. has 1 locations, listed below.

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    Business ProfileforMike's Emission Clinic,Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2500 W. Ridge Rd., Gary, IN 46408
    BBB File Opened:
    4/12/2004
    Business Management
    • Mike Iliff
    Contact Information

    Customer Contact

    • Mike Iliff

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Thur 7/7/2022 While driving my car it began to lose power and steering became difficult. The "engine losing power" warning appeared on my dash. I called ****'s Emission ********** and **** said to bring it in. I drove my 2011 ***** Enclave CXL there on 7/7/2022 and picked it up on 7/8/2022. I paid $1,021.00 for the repair.Thur 8/18/2022 While driving my ***** Enclave CXL, my car began losing power. Vehicle became difficult to steer. "Engine losing power" warning appeared on my dash again !! I called ****'s Emission and explained my vehicle was losing power again. I towed it to ****'s Emission. It was there 8/18-8/22. On 8/19/2022 and 8/23/2022 I spoke to **** and he said he didn't know what was wrong and he took it to another mechanic (without my permission) and he couldn't diagnose the problem either. 8/23/2022 was told to pick up my vehicle and suggested I take it to *****. I called **** Towing (****'s recommendation) and he towed it to ******************** in ************, **. I paid **** Towing $80.00.Wed 8/24/2022 *****'s diagnosis was a high pressure fuel pump needed. The diagnostic fee was $154.00. I immediately called **** and he said to bring it back to ****'s. I would have to pay for towing again and maybe some labor charges. I said, NO WAY !! I was not going to pay 2 tows at $80.00 plus $154.00 diagnostic fee. The total charge to me would be $314.00 plus $1,021.00 already paid to ****'s Emission. Later the same day, **** told me to bring my car back and he would change out the part. Again refusing to cover any towing or diagnostic fee. NOT FAIR TO ME !!! **** said my initial repair warranty was good for 90 days from 7/7/2022. I authorized ******************** to repair my vehicle. They changed the high pressure fuel pump and fuel pipe from pump to rail as required by ** . Thurs 8/25/2022 I picked up my ***** and paid $1,484.00. ******* gave me the fuel pump ****'s Emission installed. I'm willing to return it with a refund of $1,021.00.
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