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Business Profile

Tree Services

Mitchell Tree Company LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Mitchell a representative of Mitchell Tree Company agreed to provide me with firewood because his company shredded the tree I contracted them to cut down. I have the text messages. He told me in a text that he would deliver the firewood the week after March 7. It is *** and he hasnt lived up to his end of the deal. I even offered to pick it up myself and he blocked my phone number. All I want is what he agreed to for his crews mistake. A truckload of firewood. I would take him to small claims court but the cost outweighs the cost of a truckload of firewood. So here I am filing a complaint with the BBB. I added a picture of the text where he said the wood would be delivered . Thanks *******************************

    Business Response

    Date: 02/06/2024

    # ******** - This customer was harassing the owner. He was swearing and calling his personal phone at inappropriate hours. We did end up giving him wood though. 


Mitchell Tree Company LLC is NOT a BBB Accredited Business.

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