Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Moving Companies

North American Van Lines, Inc.

Headquarters

About

Important information

  • Additional Info:
    It should be noted that firm's worldwide headquarters is located in Fort Wayne, Indiana. This BBB handles complaints concerning this firm from all over the world.

About This Business

BBB Accredited Since: 2/1/1984

Years in Business: 33

Products and Services

This business offers Household, International moving services and Corporate Relocation; to include packing, loading, and transporting your belongings.

Business Details

BBB File Opened:
2/1/1984
Business Started:
8/20/1993
Business Incorporated:
8/20/1993
Type of Entity:
Corporation
Business Management:
Mr. Brian Risley, SVP, GM North American Moving
Mr. Ron Sumner, Vice President, Shared Services
Mr. Kevin Murphy, Vice President, General Manager

Additional Contact Information

Principal Contacts
Mr. Brian Risley, SVP, GM North American Moving
Customer Contacts
Ms. Bridget Kelly, Assistant to the President
Ms. Courtney Hladish, Legal Coordinator
Ms. Cheryl Gondell, Assistant to the President
Mr. Ron Sumner, Vice President, Shared Services
Fax numbers
Primary Fax: (260) 429-1704
Additional Websites
sirva.com/

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Kristen J

    "We hired North American Van Lines, through its local office, REMOVED, REMOVED, REMOVED, to move from REMOVEDto REMOVED. We experienced poor planning, inadequate communication, significant delays, and prolonged delivery failures." ... Read full review

  • Stephani P

    "I fully regret utilizing this organization to move our belongings. Full lack of communication, failure to deliver our overflow truck after 25 days ( I had to pay out of pocket to finally get our final truckload of belongings." ... Read full review

  • Anne B

    "REMOVED. We paid them a small fortune to have our stuff broken and delayed." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.