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Find a Location

Modern Mill LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Modern Mill LLC

      3518 Broadway Fort Wayne, IN 46807-1723

    • Modern Mill LLC

      1009 North Lombard Road Lombard, IL 60148

    Business ProfileforModern Mill LLC

    Interior Designer
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Out of Business:

    On 2/28/2023 we received the following notification from the business: "Modern Mill, LLC has, for the present time, ceased active operations.  Covid, supply chain issues and challenging labor market has contributed to this unfortunate outcome.  While our immediate goal is to complete any open customer installations (to the extent possible), we remain hopeful that we will begin operating again at some point in the future."

    The business is no longer responsive to our communications. If you have outstanding issues with the business, you may contact the Indiana Attorney General here: Attorney General: Consumer Protection Division: Consumer Complaint (https://www.in.gov/attorneygeneral/consumer-protection-division/consumer-complaint/)

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Interior design, full remodel, house flipping

    Business Details

    This is a multi-location business.

    Find a Location

    Modern Mill LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Modern Mill LLC

        3518 Broadway Fort Wayne, IN 46807-1723

      • Modern Mill LLC

        1009 North Lombard Road Lombard, IL 60148

      Headquarters
      3518 Broadway, Fort Wayne, IN 46807-1723
      BBB File Opened:
      5/23/2018
      Business Started:
      1/1/2007
      Business Started Locally:
      1/1/2007
      Business Incorporated:
      1/11/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Modern Mill Real Estate
      • Modern Mill Homes
      • Modern Mill Solar
      Related Businesses
      Business Management
      • Mr. Mark Brough
      Contact Information

      Principal

      • Mr. Mark Brough

      Customer Complaints

      54 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I had solar panels put on January 2021, the company charged me an extra $20,000 for a 20 year warranty, well the system was installed in the middle of winter during an ice storm my roof leaked, they came out in 2022 finally to fix it well I was taking down my Christmas decorations this last November and noticed that they now had leaks every 4 down every joist so Im literally pouring rain at every lag bolt that is sticking out of my rafters at an angle, almost every lag! So I called them and spoke with someone in the phone to call me back, I have a lot of damage accruing. Well they wouldnt return my calls, and now have removed phone numbers from the internet and only allow new customer requests by email! If it doesnt get fixed soon Im gonna need a whole new roof, and my house is not small! They have entire social media groups for people who have been left bad by them

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian B

      1 star

      03/24/2023

      Contract provided for a substantial rebate and property improvements ( blown insulation, smart thermostat, window caulking , led bulbs ). Per contract the rebate is 6 months overdue. No one has contacted me about the improvements since signing and paying for 8 months ago. 5 phone calls promising a callback but never do. Emails ignored. Certified letter ignored and a second refused delivery.

      Local BBB

      BBB Serving Northern Indiana

      BBB Reports On

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