Business ProfileforSummit Dental Group, P.C.

Before attending Summit Dental group, I called the business to make sure we were in network with our dental insurance. The woman on the phone assured me that she was prior military and she knew how confusing the insurance was and we were good to attend their practice.The first appt was 1/12 for both my sons. One only had routine work which was supposed to all be covered, the second had his routine yearly and needed 7 cavities filled.I was given the quote for work (attached, for *******************). They were upfront that nitrous was not covered which we agreed to and I was assured they did not foresee any problems with insurance. We got ****** work done in 2 sessions and paid $529 out of pocket.March 6th, my daughter and I attended Summit for our yearly appt. She was found to have 1 cavity. I noticed they were taking a lot of X-rays during my appt so I verified again that everything being done was covered by insurance. The assistant pulled something up on her computer and said everything was 100% for sure covered. They gave me a quote for Maeves cavity being filled (attached, *******************). No mention of any issue for previous appts and billing.March 14th, ****** cavity was filled and ***** came back for a check because one of his fillings had fallen out. I went to pay the $131.40 as shown in the quote and this is the first time billing was brought to my attention. They informed me there was a $1200 outstanding balance. They said my husband is considered in network but we are considered out of network. I asked why wasnt this discussed in any of the previous appts after asking each time to make sure things are covered.The office manager has since called and blamed the insurance company for the confusion while saying that her staff would not give out inaccurate information. She offered 25% off the bill, but there are still appts that have not comeback from insurance which will make the final bill even higher. One appt is a mistake, 7 appts is predatory.