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          Electric Bike Paradise, LLC has 1 locations, listed below.

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            Business ProfileElectric Bike Paradise, LLC

            Electric Bike
            BBB accredited business

            Contact Information

            9783 E 116th St PMB 1046

            Fishers, IN 46037-2822

            Visit Website
            (800) 590-2738

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/28/2023

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            9783 E 116th St PMB 1046, Fishers, IN 46037-2822
            BBB File Opened:
            3/20/2023
            Years in Business:
            3
            Business Started:
            9/1/2020
            Business Incorporated:
            10/24/2022
            Accredited Since:
            4/28/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Adam R Fromson, Chairman
            Contact Information

            Principal

            • Mr. Adam R Fromson, Chairman
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Your guide to buying an electric bike

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/31/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased, through Electric Bike Paradise, an E Wheel, ***M34 lightweight, transportable, red mobility scooter, on November 29, 2023, order number *****. That unit arrived via a delivery company on December 8, 2023. I removed this scooter from it's packaging and noticed that it had a broken part and later when trying it out it became inoperable. I have received no satisfaction from Electric Bike Paradise to date, whom I have been in constant contact with, for the past 3 weeks now. I have been requesting an exchange for a better, more expensive portable scooter, which I agreed to pay half of the difference for, due to the inconvenience I have already had to suffer. I have been looking for Electric Bike Paradise to replace this ***M34 mobility scooter, with an ***26 lightweight folding mobility scooter, also in red, since I have determined that the ***M34 is of inferior quality and no longer feel I can trust it. This is my 3rd scooter purchased through Electric Bike Paradise from E Wheel, since I have been a customer of both of these companies, since 2021.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Randy S

            08/17/2023

            I bought folding 700 ************* trike January 28th. When I got it it worked 10 minutes and quit. Many phone calls they kept saying they would contact the Warehouse. Then they would message me no help. Couldn't talk to Warehouse. Over month getting nowhere called said need it fixed or send it back. I was told get it fixed send them the **** they would take care of it. ************* 50 miles away nearest to work on it. He also tried calling Electric Bike Paradise no help he had to order parts and pay full price from Moto Tec being the Warehouse. My **** was ****** dollars. Sent the **** Numerous phone calls for over three months Finally they said they could only reimburse me ******. I bought parts from them when it was under warranty and that's all. Mobility scooter for someone who needs it and they cheat someone on social security.

            Local BBB

            BBB Serving Central Indiana

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