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          Find a Location

          FORUM Credit Union has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • FORUM Credit Union

              11313 USA Pkwy Fishers, IN 46037-9208

            • FORUM Credit Union

              PO Box 50738 Indianapolis, IN 46250-0738

            • FORUM Credit Union

              2259 E 116th St Carmel, IN 46032-3279

            • FORUM Credit Union

              7855 Brookville Rd Indianapolis, IN 46239-2157

            • FORUM Credit Union

              120 Monument Cir Indianapolis, IN 46204-4906

            Business ProfileFORUM Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            11313 USA Pkwy

            Fishers, IN 46037-9208

            Visit Website
            (317) 558-6000

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 82

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            FORUM Credit Union has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • FORUM Credit Union

                11313 USA Pkwy Fishers, IN 46037-9208

              • FORUM Credit Union

                PO Box 50738 Indianapolis, IN 46250-0738

              • FORUM Credit Union

                2259 E 116th St Carmel, IN 46032-3279

              • FORUM Credit Union

                7855 Brookville Rd Indianapolis, IN 46239-2157

              • FORUM Credit Union

                120 Monument Cir Indianapolis, IN 46204-4906

              Location of This Business
              11313 USA Pkwy, Fishers, IN 46037-9208
              BBB File Opened:
              4/11/2008
              Years in Business:
              82
              Business Started:
              12/1/1941
              Business Incorporated:
              4/10/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mrs. Kristi Lowell, Chief Marketing & Community Officer
              • Mr. Doug True, CEO
              • Mr. Marty Dishman, AVP of Compliance
              Contact Information

              Customer Contact

              • Mrs. Kristi Lowell, Chief Marketing & Community Officer
              • Mr. Marty Dishman, AVP of Compliance
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I got behind on my car loan due to job loss of covid 19 which put me 60 days behind I let forum know REFUSED to work with me reposed my car. I was able to get a car loan from another company in which secured funds were sent to fourm credit union. I went to apply for a credit card was denied because FORUM credit union is refusing to report to the credit **** that my car loan is pay in full and i do not owe any money to them they have it only showing that im 60 days behind and NOT PAID IN FULL i spoke to *** in collections. Department and some rude disrespectful agent in the credit department who told me they will NOT report to the credit company's that my loan is paid in full she said that they refuse to let the credit company know i currently closed on my account and paid in full that they are only leavening the negative **** on my credit. I had to call years later to personally get my letter of pay off becuse they refused and never sent the letter of pay off to my home address im filing a claim because forum credit union is not correctly sateing on my credit report i paid them in full so either they report it correctly or remove the negative **** affecting my credit.
              Read More
              Read 6 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Spring G

              04/20/2024

              Got our jeep trailhawk financed thru them almost 3 yrs ago. Went to trade in jeep n a dealership showed us that we paid 3000 in 3 yrs which is false and we have receipts to prove it. We started the loan at $28,000 and it's only stating $25,000. So where is all of our money going? Then out of the blue they want to raise our payment of ****** to almost 850 a month! For a jeep trailhawk l, are u kidding me??!! That's more than an Audi S8 payments!!! They call n harass u about what insurance needs to b on the car or they repo as well regardless of payments. I don't know who I need to talk to but if I need to I will go up the ladder til I get an answer or someone fixes this nightmare!! Forum u r a horrible car finance *********** will NEVER recommend anyone I know to u as long as I live or them!! Good day!!

              FORUM Credit Union Response

              04/23/2024

              FORUM Credit Union attempted to contact the borrower with no response. The vehicle was financed with an initial monthly payment contingent on the borrower providing verification of comprehensive and collision insurance listing FORUM Credit Union on the policy as the loss payee. After multiple reminders and requests to provide proof of this insurance, the borrower did not provide the verification. Per the loan agreement, ******************************* was placed on the loan. The cost of the insurance was added onto the outstanding loan balance and increased the loan balance and monthly payment. If verification of comprehensive and collision insurance from the time the vehicle was purchased is provided, a full refund of the cost of the insurance will be refunded. If the loan is paid off early, a prorated amount of the cost will be refunded. We encourage the borrower to contact us to discuss further.
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Central Indiana

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