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Find a Location

Evansville Psychiatric Associates has 1 locations, listed below.

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    Business ProfileforEvansville Psychiatric Associates

    Psychiatrist

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Outpatient Mental Health care for ages 5 to 85.  Board Certified Psychiatrists in Child and Adolescent Psychiatry, Adult Psychiatry and Geriatric Psychiatry.  Psychiatric Nurse Practitioners, Licensed Mental Health Counselors, Licensed Clinical Social Workers, with additional training and certification in EMDR, CBT, Addiction, Anger management and Registered Play Therapy.  We provide  confidential evaluation services, medication management and professional counseling for individuals, couples and families.

    Products & Services

    Psychiatric evaluation and second opinions

    Independent Medical Evaluations

    Medication Management

    Marital/Couples Counseling

    Play Therapy

    Professional Counseling for all ages

    Family Therapy

    Business Details

    Location of This Business
    2015 Maxwell Ave, Evansville, IN 47711-4359
    BBB File Opened:
    12/9/2005
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    1/1/1999
    Licensing Information:
    • All providers are licensed within Indiana.  Some providers are additionally licensed in Kentucky.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 4:30 PM
    Business Management
    • Ms. Cara D Neal-Bambenek, Office Manager
    Contact Information

    Customer Contact

    • Ms. Cara D Neal-Bambenek, Office Manager
    Additional Contact Information

    Fax Numbers

    • (812) 671-0627
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andre D

    2 stars

    05/06/2022

    I had an appt schedule 5/5/22 @3:30. ot was Telehealth meeting so I started the session around 3:32pm. There is a code that has to be entered for the meeting, that was left in a voise message. I could not understand the message so I entered the wrong code. Around 3:37, I listened to the message again and realized I missed the first two characters of the code. I enter the new code, so one comes on and said Andre please wait for the doctor. I waited 45 mins and never did the doctor come, so I hung up. About 3 hours later, I get an invoice for $50 late fee. I call them on 5/6 explaining the situation and Someone called me back and said since I was 5 minutes late, I had to pay the fee. I have been seeing this Dr for close to a year and never have I been late. There have been time when the doctor has ran over 5 minutes late and I never complained. They didn't offer to waive it or anything. Not great service at all

    Evansville Psychiatric Associates Response

    05/09/2022

    You are welcome to call the office manager at ext *** to discuss your individual situation.

    Our Policy: All telehealth appointment information is sent by email and by text.

    Both of these types of messages are sent with a hyperlink to utilize, so that there is never a need to chance human error with entering room number codes.

    Any voice messaging would have only been left as a last-ditch effort - after a patient is not logged into their appointment room on time - to attempt to assist the patient to not miss their appointment and to remind them to log in immediately. This message would still have been left before the start of the actual appointment time.

    The doctor will check for patient arrival up to 7 minutes into the appointment and after that time it is considered a missed appointment. This is outlined in our Registration and Consent for Treatment.

    Local BBB

    Tri-State Better Business Bureau, Inc.

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