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Business Profile

Plumber

Altstadt Hoffman Plumbing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.33

Average of 3 Customer Reviews

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Review Details

  • Grant L

    Date: 03/24/2025

    Our experience was not good. Called Thursday night no hot water. Pilot light would not stay lit. They came Friday to fix, said it was the water heater needed replaced. Ok. Same thing happens. Pilot will not stay lit. Called 3 times Friday after service. Trouble shot. Then blamed venting which they did not check. My hot water heater was fine. Called Saturday. They said they send someone. Ignored us until another call was made. They said they would have to charge again. Now it's Monday and we still have no hot water and the lady Morgan or Megan was really rude and defensive on the phone. Completely unsympathetic to the fact we have had not hot water for 4 days now.

  • Mary B

    Date: 11/19/2024

    The plumbers are good. The service is fast and efficient. I would give them 5 stars for the plumbers
    BUT the woman that does invoices must forget who pays her check, her attitude was ‘ well when I get to it. I had to say if you want to get paid send the invoice. ‘
    Come on how many times does someone beg for the bill.
    Looks like to me she needs to retire. Wonder how much money the company is losing because she doesn’t have time to bill. ?????

  • Dawn G

    Date: 11/30/2022

    Great. Prompt. Honest. Friendly. Professional. Accommodating. Got the job done right the first time. Billed us the old fashioned way. Reasonable on charge to clean clogged residential sewer line and drain. Highly recommend. Locally owned.

    Altstadt Hoffman Plumbing

    Date: 12/02/2022

    Dawn, thank you very much for your review and compliment on our company!!

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