Business ProfileforSmithville

I pay a monthly service fee for a landline and wifi. For the past 2 yrs, my neighbors and I have repeatedly called due to having no service. It has continually gotten worse. I had no wifi 7/10 past weekends. The service throughout the week will be available for 10 minutes then out for 10 minutes. I have spoken with ***, the night IT tech, approximately 20+ times, ****, **********************, and ****. I call approximately 4/7 days a week. They have stopped sending techs out because "they can't detect the problem". But my bill doesn't change and there are no other options for any of us in this area. The last 2 technicians that tried to address the issues stated that the telephone line in on the same side as the substation on the corner and the electric current leaches into the line. Smithville doesn't want to pay to move the line across the road so that's why the service is unpredictable. I have no idea what's wrong with our phone lines but everyone in my area is paying full price for less than half of the wifi promised, landlines that buzz loudly enough to block out words at times, and we're told that's our option. I feel if we didn't live rural, Smithville would feel differently. Its unfair to treat customers this way and monopolize the market so nothing can be done on our end. I appreciate any resolutions you have to offer. Thank you for your time.