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Find a Location

Nissan of Columbus, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNissan of Columbus, LLC

    Car Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Columbus, IN 47201-2255
    BBB File Opened:
    10/6/2021
    Years in Business:
    6
    Business Started:
    11/17/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Leo Portaluppi, Owner/Partner
    Contact Information

    Principal

    • Mr. Leo Portaluppi, Owner/Partner

    Customer Contact

    • Mr. Leo Portaluppi, Owner/Partner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    COLUMBUS AUTO GROUP- "ALL OF COLUMBUS MORELESS"VERY RUDE, HORRIBLE, UNPROFESSIONAL, SALEPERSON MISSED FEDERAL LAW SAFETY ISSUE ON A BRAND NEW CAR AFTER WE TOOK IT HOME, THEY HAD TO COME GET IT AND **** TOLD US NOT TO DRIVE IT. NISSAN ***** OR THE USED COLUMUS AUTO GROUP STORE DID US DIRTY, MY WIFE AND I. THIS IS WRONG AND THEY WILL NTO FIX IT. THEY SAY THEY WILL AND PROMISE THINGS THAT NEVER HAPPEN AND MAKE PAPERWORK DISAPPEAR, BUT WE HAVE THE ORIGINAL PAPERWORK AND THAT MY FRIENDS, DOES NOT DISAPPEAR! WE WANTED TO DO BUSINESS LOCALLY, BUT THEY WERE SO RUUDE AND LIED TO ** . WE HAVE ORIGINAL PAPERS AND PROOF.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosalyn W

    2 stars

    04/29/2023

    I purchased a 2020 Nissan Rouge for them. Ive been having trouble getting the motion activated lift gate to work. Asked to have it checked several times. Never checked until last week. They kept said vehicle from 9-2. Told me it was checked several times by several workers. BUT he couldn't get it to work to show me it worked. He was tapping the bumper to make it work. NOT suppose to make contact with vehicle. Guess there's a learning curve ...So I watched a few videos and figured out what I was doing wrong. Guessing I was standing to close. 3 feet from vehicle. Just felt like venting.

    Nissan of Columbus, LLC Response

    05/02/2023

    Hello *******, Thank you for sharing your feedback regarding your experience with our company. Our management team has been made aware of your concerns and we are actively investigating these circumstances so we can provide you with a resolution. We are committed to providing excellent customer service, but when we fall short, we are determined to understand why so we can make any adjustments needed to be better. Thank you for venting. Customer feedback is extremely valuable to us and it allows us. If you haven't already, you will be hearing from a member of management to provide a solution. Thank you again,******************* Customer Experience Director ********************** **********

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