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          Find a Location

          Renewal by Andersen Midwest has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRenewal by Andersen Midwest

            Windows
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Renewal by Andersen Midwest at its headquarters and all its company-owned locations throughout the United States is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business.
            See all additional business information

            Contact Information

            801 Congressional Blvd Ste 500

            Carmel, IN 46032-5900

            Get Directions
            Visit Website
            (866) 531-9672

            Want a quote from this business?

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            Customer Reviews

            4.41/5

            Average of 100 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            94 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/13/2015

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Renewal by Andersen provides you with  energy-efficient, professionally installed windows and patio doors.

            Products & Services

            Replacement Windows & Doors, Installation, and service

            Business Details

            This is a multi-location business.

            Find a Location

            Renewal by Andersen Midwest has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              801 Congressional Blvd Ste 500, Carmel, IN 46032-5900
              BBB File Opened:
              9/9/2013
              Years in Business:
              11
              Business Started:
              4/18/2013
              Business Incorporated:
              11/20/2009
              Accredited Since:
              3/13/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Renewal by Andersen Indiana
              • Renewal by Andersen Dayton & Cincinnati
              • Renewal by Andersen Knoxville
              • Renewal by Andersen Nashville
              • Windows, LLC
              Business Management
              • Mr. Stephen Davidson, CEO
              • Ms. Veronica Perez, VP of Operations
              • Mr. Keith Hicks, President
              Contact Information

              Principal

              • Mr. Stephen Davidson, CEO
              • Ms. Veronica Perez, VP of Operations
              • Mr. Keith Hicks, President

              Customer Contact

              • Ms. Veronica Perez, VP of Operations
              Read More Business Details and See Alerts

              Customer Complaints

              94 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/25/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have sent multiple requests to cease mailing to my address. I have contacted both corporate, and local. It is irrelevant whether it's addressed to me directly, or 'to household', I don't want to see the junk. It's a waste of my time and theirs, producing unnecessary trash, and annoying me. If I want a service, I will contact for it. Harassing me will make me go out of my way to not contact that business. It implies desperation, and if they are desperate, how could I even trust any warranty?I should not have to go out of my way to say leave me alone, but here we are.
              Read More
              Read 93 More Complaints

              Customer Reviews

              100 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Beth A

              04/12/2024

              Im 80 years old and a widow living on social security and I needed some new windows. I contacted them and they gave me an $11,000.00 for 5 windows. I gave them $5,794.00. That was back in late February or early March. They were supposed to install May first. Ive recently had some emergency needs and I called yesterday March 11 to cancel and needed my down payment back. They told me they would cancel but charge me $3,300.00. This is not right. Please check into this and let other people know how unfair that is. Thank you.

              Renewal by Andersen Midwest Response

              04/15/2024

              ****, I'm sorry to hear that you had an emergency to take care of. I have forwarded your comments to the management team to look into the specifics of your order. My apologies again and I hope all is well.
              Read 99 More Customer Reviews

              Local BBB

              BBB Serving Central Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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