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Find a Location

Purcell Auto Sales LLC has 1 locations, listed below.

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    Business ProfileforPurcell Auto Sales LLC

    Car Dealers

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7120 Kentucky Ave, Camby, IN 46113
    BBB File Opened:
    3/7/2022
    Years in Business:
    2
    Business Started:
    12/21/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joseph J. Purcell, Member
    Contact Information

    Principal

    • Mr. Joseph J. Purcell, Member

    Customer Contact

    • Mr. Joseph J. Purcell, Member

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We bought the 2006 Santa Fe on February 21, 2022 for $3,900. Car was advertised as exceptional 2006 ******* Santa Fe, Ready for a new owner as it sits, great gas mileage *****, The brakes, rotors, and tires are all in good shape, and do not need replaced, this vehicle is not perfect, has a few minor issues. When we contacted them about the car we were told the following: Hey the Santa Fe were actually taking it to the mechanic. We saw its leaking coolant so were going to get that situated., we did a little more investigating so its fine we guess lol, It has an exhaust leak thats really it. And yeah we checked it out and all. Someone earlier mustve just spilt some coolant by it Had they been honest with us about the coolant leak we wouldnt have driven down to look at the car.With the agreement that the muffler would only need a repair, that coolant wasnt leaking, and brakes were good we bought the car that evening as is--unwilling to negotiate price per no major issues w/ car. We took the car in March 1, 2022 to the repair shop which found: Cooling System Leak - Water pump is leaking, the radiator hose are leaking on engine side, and the sealing ridge inside the radiator has eroded and is not letting the radiator cap to seal properly. Replacement cost $874.11. The water pump is timing belt driven. Timing belt kit with water pump replacement cost $1,851.45 Fuel smell and wet area on fuel tank. Possible leaking tank.Inspect exhaust system-muffler rusting out and needs to be replaced. {Was told the Fuel tank would first need to be inspected ($445.63) and possible replaced ($500-$1500) before they would be able to replace the muffler due to welding concerns} Rear rotors are *****. Rear brakes are dragging. Due to the agreement that the verbal muffler would only need a repair job and that there were only minor issues we contacted the dealership which responded for a short time then we tried following up the next day but never heard back.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John A

    5 stars

    11/30/2023

    Great communication during purchase and fixed issues with vehicle before purchase. Price was acceptable.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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