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Business Profile

New Car Dealers

Bill Estes Ford
BBB Accredited BusinessA+Rated by BBB
Visit Website(317) 790-3264Write a Review

About

Overview

Bill Estes Ford

450 E Northfield Dr

Brownsburg, IN 46112-2113

Get DirectionsView Service Area
See Hours
Operating Hours
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
Closed

BBB Accreditation & Rating

Bill Estes Ford is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Bill Estes Ford provides automotive sales and services, including new and pre-owned Ford vehicles, commercial fleet options, and certified pre-owned programs. The company assists clients with online vehicle shopping through Clicklane, financing options, and service appointments for maintenance and repairs.

BBB Accredited Since: 4/24/2020

Years in Business: 68

Products and Services

Car Payment Calculator, Certified Pre-Owned Vehicles, Collision Center, Commercial Vehicles, Ford Certified Pre-Owned Program, Ford Mobile Service, Ford Pickup & Delivery, Instant Loan Decisions, Lease Return, New Ford Specials, New Ford Vehicles, Online Car Shopping, Parts & Accessories, Pre-Owned Specials, Pre-Owned Vehicles, Service Specials, Trade-In Services, Vehicle Financing, Vehicle Protection Plans, Wholesale Parts

Business Details

Local BBB:
BBB Serving Central Indiana
BBB File Opened:
3/26/2008
Business Started:
1/1/1958
Date of New Ownership:
2/15/2019
Business Incorporated:
11/19/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Asbury Automotive Group
Asbury IN Ford, LLC
Related Businesses:
Indy Chrysler Dodge Jeep Ram
Bill Estes Chevrolet Buick GMC
Bill Estes Toyota
Business Management:
Mr. Bradford Lowery, General Manager

Additional Contact Information

Principal Contacts
Mr. Bradford Lowery, General Manager
Customer Contacts
Mr. Bradford Lowery, General Manager
Mr. Ben McDaniel, Social Media Specialist
Additional Phone Numbers
Other Phone: (317) 852-2231
Other Phone: (866) 495-8611
Other Phone: (866) 454-6649
Other Phone: (888) 334-1893
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
New Car Dealers, Used Car Dealers, Auto Repairs, Car Dealers, Tire Dealers, Auto Maintenance, Brake Services, Auto Parts, Auto Accessories

Latest Reviews

  • Dolly T

    "NO STARS. THEY LIED BY TELLING ME ONLY REMOVEDDEALERSHIPS CAN MAKE DUPLICATE." ... Read full review

  • Cierra S

    "I had an extremely disappointing experience at Bill Estes Ford due to constant miscommunication, conflicting stories from the service Advisor REMOVED, and a complete lack of accountability from everyone involved. I brought my 2020 F-150 in for a leak check and brake service, and instead spent days chasing updates, receiving different explanations from every person I spoke to, and struggling to get clear answers about what was actually happening with my vehicle." ... Read full review

  • Charles A

    "Took car in at 9:20 AM appointment for a work package that they had a coupon for. Sent me a message about needing a new battery because they had to jump my car, an oil leak, as well as brake work, totally in about $13-$1400 additional." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.