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Find a Location

Renewable Resources, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRenewable Resources, LLC

    Garbage Removal
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2016

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers waste & recycling services.

    Business Details

    This is a multi-location business.

    Find a Location

    Renewable Resources, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      813 S. Pelzer Rd., Boonville, IN 47601
      BBB File Opened:
      12/11/2015
      Years in Business:
      10
      Business Started:
      3/3/2014
      Business Incorporated:
      3/13/2014
      Accredited Since:
      6/16/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Brandon Morton, Operations Manager
      Contact Information

      Principal

      • Mr. Brandon Morton, Operations Manager

      Customer Contact

      • Mr. Jordan Aigner, President
      • Mr. Brandon Morton, Operations Manager
      • Ms. Emileigh Franz, Customer Service Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I recently relocated to ********* Indiana with my family. We prepaid to establish the utilities at our property, including garbage pickup. We were informed on two occasions that the pickup day for our residence is on Wednesday. We had our garbage receptacle out the curb on Tuesday night, November 28, 2023, and it was not picked up on Wednesday, November 29, 2023. This is a mandatory service with an imposed fee that was prepaid the day we took possession of the property. We have attempted to call and email to get the issue resolved and we are not receiving any response. We are now backed up with accumulated garbage with nothing to do with it, as they have a notification on their website that they no longer pick up garbage bags from the ground. We need to get this resolved and are getting no responses.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gary M

      1 star

      01/23/2024

      Recycling was not picked up last week. Sent them a message via their website and did not receive the courtesy of a reply after 48 hours. Called them this morning and after sitting on hold for what seemed like forever was finally told that they would not pick up again until the next recycle pickup date 10 days from now, I asked about a credit and was told "nope, it's a free service so no credit". Not the first time this has happened with these people. Also, their drivers are not very skilled. They usually put the bin down with a little twist at the end and gouge large divots out of your lawn. I have to leave my bins at the end of my driveway on concrete to prevent this. Not a huge deal but still inconvenient as it blocks part of my driveway. Reconsidering my trash service now. ******** looks good. Probably worth a few extra dollars get away from these rather rude people.

      Renewable Resources, LLC Response

      01/24/2024

      Mr. M****, We do apologize for the inconvenience. Friday morning the weather was not favorable to drive on. We will pick up any extra bags you have out on your next regularly schedule recycle day. We do offer recycle as a free service. Something you won't find with other companies.

      Local BBB

      Tri-State Better Business Bureau, Inc.

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