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Find a Location

Andy Mohr Avon Nissan, Inc. has 1 locations, listed below.

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    Business ProfileforAndy Mohr Avon Nissan, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    New Nissan cars, trucks and SUVs, pre-owned vehicles of all makes and models; automotive maintenance services, including oil change, tire rotation and replacement, air filters, brakes, transmission, radiator, battery services 

    Products & Services

    Nissan 370Z, Nissan Altima, Nissan Cube, Nissan Versa, Nissan Versa Note, Nissan Armada, Nissan Xterra, Nissan Leaf, Nissan Titan, Nissan Frontier, Nissan Maxima, Nissan Sentra, Nissan Juke, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Rogue Select, Nissan Kicks, Nissan NV Passenger, Nissan NV 200, Nissan NV 2500 HD

    Business Details

    Location of This Business
    8867 E US Highway 36, Avon, IN 46123-7958
    BBB File Opened:
    12/6/2012
    Years in Business:
    12
    Business Started:
    3/9/2012
    Business Incorporated:
    3/9/2012
    Accredited Since:
    10/2/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Erik Spersrud, Director of Operations
    • Mr. Andrew Mohr, CEO
    • Ms. Diana Weaver, Director of Marketing
    • Mr. Brad Todd, President
    • Ms. Mariah Smith, Marketing Assistant
    Contact Information

    Principal

    • Mr. Erik Spersrud, Director of Operations
    • Mr. Andrew Mohr, CEO
    • Mr. Brad Todd, President

    Customer Contact

    • Mr. Erik Spersrud, Director of Operations

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    * We purchased the 2017 Land Rover Discovery on 8/29/2003. We were told that it was seen/ serviced at Land Rover and there were no known issues. We put down $6000 on the date of purchase towards this vehicle.* The first night it was home we started noticing issues with the ride system, the tires, oil change was needed and most importantly a battery drain issue. The car would and still will 'die' overnight. EVERY night. We began contacting Any **** **** for assistance immediately as well as Land Rover.*The Discovery was taken into Land Rover in November to be looked at, now for the second time(1st prior to our purchase). Where MULTIPLE issues were found. We paid a total of $2341.27 to Land Rover to fix what issues were found but they could still not determine what was causing the battery drain. At this time we decided to pay for the issues that were diagnosed and take our vehicle home as we HAVE to have a 3rd row vehicle. We have 5 children. *December 2, 2023 we replaced 2 tires on the Discovery costing us $614.96. The other two still need replaced but as you can imagine we have to wait with all the other continued repairs. *After the holidays on 1/16/2024, the Discovery was then taken back to Land Rover for further investigation on the battery drain issue. *We are now being told there is water damage to the vehicle and the gear shifter and wiring harnesses were affected. As of today we are still being offered no help or even any common curtesy of an I am sorry from *****************, in fact they have been EXTREMLY rude to us. We are expected to pay over 5k more to remedy this latest issue with no promise this will actually fix the battery draw issue.
    Read More

    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angeline N

    1 star

    02/15/2024

    I purchased a 2016 Nissan Frontier in March 2020 from Andy Mohr Avon Nissan. I paid $3,995.00 for a CPO Wrap Warranty (the Gold, Security+Plus). Recently when I needed to use the warranty I was told that my warranty had expired. But I had a signed copy in my hand and it had NOT expired. Upon further research, I found out that one of their employees (who has since been fired) had voided the warranty the day after I signed it. I was never notified that my warranty was voided. They claim it was a clerical error. So I am paying (with interest) for a warranty that I did not have. Taking money for a product or service and then not providing said product or service is FRAUD. If it was a clerical error why didn't they refund my money?*******************************

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