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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/13/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They called asking if I was someone I was not that I did know, did not tell me who they were until I called back 2 times asking the 3rd time. They just said ok when I said this wasn't thier number and hungup, way to go on creeping people out. The first time I called back inquiring what this was about a different women answered and had a rude attitude and demeanor/tone towards me for asking and I don't appreciate her talking to me in a rude manner when I didn't ask to be called especially when I was very nice and professional to her. They need to learn some professionalism. I used to manage telemarketing companies and I can tell you right now if one of my employees spoke in that tone towards someone they would be written up and by law they're not suppose to be just calling acting like anyone in the public not introducing themselves and saying thier companie name, it's a fine. The number was ************ claiming to be this business with this name and po box.

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