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Find a Location

Excel Plumbing & Air has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Excel Plumbing & Air

      661 Glenn Ave Wheeling, IL 60090-6017

      BBB Accredited Business
    • Excel Plumbing & Air

      1122 Franklin Ln Buffalo Grove, IL 60089-1225

      BBB Accredited Business
    • Excel Plumbing & Air

      627 Greenwood Rd Northbrook, IL 60062-2626

      BBB Accredited Business
    • Excel Plumbing & Air

      151 Estate Dr Deerfield, IL 60015-4862

      BBB Accredited Business

    Business ProfileforExcel Plumbing & Air

    Plumbing and Heating
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/31/2024

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Excel Plumbing & Air is a residential land commercial plumbing and heating contractor. Services include air conditioner, furnace & boiler installation, maintenance & repair, ductless mini splits, plumbing, plumbing fixture installation, sewer & drain cleaning & repair, garbage disposals, sump pump service & installation, tankless water heaters, water heater installation & repair, new construction & renovation plumbing & HVAC and more, 

    Business Details

    This is a multi-location business.

    Find a Location

    Excel Plumbing & Air has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Excel Plumbing & Air

        661 Glenn Ave Wheeling, IL 60090-6017

        BBB Accredited Business
      • Excel Plumbing & Air

        1122 Franklin Ln Buffalo Grove, IL 60089-1225

        BBB Accredited Business
      • Excel Plumbing & Air

        627 Greenwood Rd Northbrook, IL 60062-2626

        BBB Accredited Business
      • Excel Plumbing & Air

        151 Estate Dr Deerfield, IL 60015-4862

        BBB Accredited Business
      Location of This Business
      661 Glenn Ave, Wheeling, IL 60090-6017
      BBB File Opened:
      10/7/2008
      Years in Business:
      22
      Business Started:
      9/4/2001
      Business Started Locally:
      9/4/2001
      Business Incorporated:
      8/18/2014
      Accredited Since:
      5/31/2024
      Type of Entity:
      Corporation
      Related Businesses
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Dmitry Ruderman, President
      • Mr. Igor Gokhman, Vice President
      Contact Information

      Principal

      • Mr. Igor Gokhman, Vice President

      Customer Contact

      • Mr. Igor Gokhman, Vice President

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      ON 10/21/23, EXCEL PLUMBING AKA: ***************************, ***** *************************************** HIRED THEMSELVES TO RESOLVE A FALSE WATER ISSUE IN THE HOUSE THEY RENT: 3030 **********, THAT WE MANAGE. THEY TRIED CHARGING US $819.00. THIS GOES AGAINST THEIR LEASE AND IS IN DIRECT VIOLATION OF THE AGREEMENT. EXCEL PLUMBING PRACTICES SCAMMING CLIENTS UNKNOWINGLY THE CULPRIT'S CELL PHONE # IS: ************
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Betty C

      1 star

      04/07/2024

      excel plumbing hired to replace sump. they would not come utntil credit info was provided. arrived 4/4 with new pump. they were offered check for payment post install. declined due to having credit info. 4/5 at 4:45 PM call received stating card was no good. I checked card. was informed that excel put thru 2 payment requests. 1st request was processed. contact made 4/7 with Chase both payments are in process of being paid why did I have to endrure the wrath of excel when both payments are being made by credit card company

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