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Find a Location

AAA Car Care Plus 152 Wheaton Illinois has 1 locations, listed below.

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    Business ProfileforAAA Car Care Plus 152 Wheaton Illinois

    Roadside Assistance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1100 W. Roosevelt, Wheaton, IL 60187
    BBB File Opened:
    5/13/2021

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I brought my car in January 2023 because it was overheating. Prior to this the summer before I had brought this to another shop for the same reason and they charged me over $1700 to fix the car. The problem was never fixed so I brought it to Aaa in January 2023. they charged me $2227 on January 18 and stated the car was fixed and had a three-year warranty. 10 days later the car overheated again and I was charged another $237. I brought the car in two more times for overheating and they kept saying they could find nothing. Finally in April it begin to overheat even worse to the point where I had to have the car towed to them and they told me it would be another minimum $550-$2780 to fix the problem. The color does not run more than a block without overheating. So at this point I want a full refund because I feel they have been dishonest with me. The car does not run. This has been such an Incredibly horrible experience. I believe this is fraudulent behavior.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Megan H

    1 star

    01/13/2024

    I have been going here for years and unfortunately after last visit I will not be returning. I spent over $1600 to fix my old car because they told me "it is on great shape besides that". Not even a week later the check engine light came on and I finally got it looked at (elsewhere) and the catalytic converter is out. So now I am stuck because I can't get that fixed for emissions AND I am out $1600 that could have been used as a down payment because of following their advice. Don't trust them they will say anything to get your money.  

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