Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Credit Card Processing Services

AmeriBanc National, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Processing Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, August 1st, 2024 I received an urgent notification from my bank that my business account was severely overdrawn. When I checked it I was shocked to see that AmeriBanc had charged my account $895 for an OLD (un-returned/outdated) CC Machine that they not only said they would provide a RETURN LABLE for, but also told us was obsolete. We NEVER received any return lables via email NOR text. They also DID NOT provide notification about this impending charge before processing the fee. When customer service was called they ONLY LISTEN TO APOLOGIZE. They ALL read from a script which essentially says; "There is nothing we can do". It is clear to us that this was a Top-down incompetency. When we read other similar complaints about this apparent scheme of theirs, I decided to call my bank to dispute the charge ASAP. As I author this complaint, I'm just now seeing a Return Label popping up on my email!!!!In addition to this issue, they continuously delay the transfer of our business funds on many occasions, (siting internal technical problems), and causing severe issues with our cash flow.After almost 8 years of loyalty, we obviously meant nothing to them. I plan to tell as many potential and current users about their failed processes through ************ and other forums. DO NOT use them! This is advice I wish I had received myself.Deplorable!

  • Initial Complaint

    Date:02/29/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ameribanc charged my bank account for 2 credit card machines which were returned and they recieved on feb, 13 at 10:46 am & 9:31 am were signed for by employees. after calling them multi times on this issue they have not re- credited my account for the sum of $1188.08 it now the feb. 29th and they still giving me the sad excuse that they waiting for confirmation that they recieved the 2 machines . I have them given both ***** tracking no.s 7853 4422 4557 and 7853 3990 0137 confirming that they ideed did recieve them on the 13th at the stated timeson theat date. they just need to stop delaying the process , re-credit my account so I can be done with them and any future busineess. I need this issue to be taken care of so I can cancel the account of them from my credit card processing . I keep getting the same sorry excuse and I just want money and to be done with them for ever. I would appreciate any help you may be able to offer on this issue and recouping my money . I would also be happy to give a full apprasial of AmeriBanc and their terrible operations and customer service, I'm a business owner and they by far the worst company I have ever had to deal with , I just want to be rid of them for good .. thank you for assistence ... ***************************'

  • Initial Complaint

    Date:02/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ameribanc set up credit card processing for my business in 2014, i cancelled them in 2018, however in 2019 the employee who set up my account used my information to set up multiple lines of credit and credit card processing in my business name. i didnt know who had my information - all i had was a name, *******************. ( my local police were able to obtain that) last night i was going through business paperwork from years ago ( cleaning out old file cabinet) and i found his card, *******************, and then i found the paperwork from him setting me up with ameribanc back in 2014.after some internet sleuthing, it appears this guy and/or company is doing this regularly. My most recent credit fraud from them was this december, 12-19-22 -- they tried to open a line of credit with ***** bank in my business name. so they are hanging onto clients information from YEARS ago.. and still attempting fraud with it which i think is very important for everyone to be aware of.

AmeriBanc National, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.