ComplaintsforJG Construction Services
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Complaint Details
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Initial Complaint
10/26/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
10/18/21 JG Construction came to my house to finish working on my roof. While doing so, they put a hole in my roof, then covered it with shingles, left without saying anything. Hours later I speak to the owner and let him know about it, and he was unaware that his crew put a hole in my roof. He told me he would be out by 10/21/21. When that day came it got pushed back to 10/22, then 10/23. After no communication over the weekend, I hear back and was told he would be out 10/26/21 between 8-9am. Around 8:30 i get a call saying he will be there around 10-11 am. at 11:10 am and no communication I reached out to get his proof of insurance. I explained to him that I am missing a day of work so I could be here when they do the roof, to make sure they dont put more holes in my roof. Which he responded by being rude and told me thats my choice and i can trust he will send pictures. His company left nails in my hard, drank alcohol while working, and put a hole in my roof.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.