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Find a Location

JZ Auto Sales has 1 locations, listed below.

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    Business ProfileforJZ Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6158 S Harlem Ave, Summit Argo, IL 60501-1668
    BBB File Opened:
    9/29/2016

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    JZ Auto Sales in Summit, IL advertised and told me that they had a 2012 Nissan Murano for sale at the price of $8990.00 because they had sold the vehicle I was supposed to be picking up earlier that day which was a 2012 Cadillac SRX for $9990.00 that they had been trying to finance for me without a cosigner, when I came with the money for the Cadillac and it was gone, the deal was supposed to be made for a Nissan Murano at a thousand dollars less. The car note on the Cadillac was supposed to be $223.00 per month, but since they sold it before the guy who was supposed to be selling it to me got there named Al, he said that he had the Nissan for $8990.00. The problem with that is he wanted to charge me a $1000.00 FINANCE FEE making the Nissan the same price as the Cadillac!!!! THERE IS NO SUCH THING AS A FINANCE FEE!!!! Every car dealership that I have checked with and even the finance company that they used said that there is no such thing as a FINANCE FEE. It is FRAUD they say.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J.M R

    1 star

    12/03/2021

    I am not the type to file a complaint, but these men performed a deceptive practice with our business agreement. They helped us finance a used 2018 **** escape and within 4 days of usage, the car started having issues, we took it back to them and they gave it back claiming that everything was fixed but 2 days later the car completely breaks down with a blown engine. They told us that this time we are at fault and that they are not liable, even if it was all still under the state required warranty, which they did not want to acknowledge. These men lied, never fixed the issue with the car from the beginning, they never guided us or the problem to a path of success, instead they sold us a very bad vehicle and they knew it, on top of that during the situation, they harrassed my family and I with their disrespectfulness and unproffesionalism, the man Al there even said that I was not a man for not submitting to their solution which was for me to pay for the new engine. My family and I had to solve this issue within a 3 month period with the finance company, going back and forth everyday and very time consuming, obviously it did not benefit the finance company for us to end the business deal but after 3 months of argument, they finally closed our contract and we feel more free than ever. JZ auto sales kept the car, our downpayment of $2000, not to mention our time wasted and money in tow trucks, the stress, the emotional harrasment and struggling danger my family and I faced by their bogus car that was not in shape to be sold, they caused us to never trust used car dealerships, and nobody else deserves to go what my family and I went throught.Thank you,Moses

    Local BBB

    BBB of Chicago & Northern Illinois

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