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          Credit Pro Autos has 1 locations, listed below.

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            Business ProfileCredit Pro Autos

            Used Car Dealers

            Contact Information

            4580 Wabash Ave

            Springfield, IL 62711

            Visit Website
            (217) 546-4002

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            4580 Wabash Ave, Springfield, IL 62711
            BBB File Opened:
            12/3/2015
            Business Management
            • Mr. Jeff Armstrong, General Manager
            Contact Information

            Principal

            • Mr. Jeff Armstrong, General Manager

            Customer Contact

            • Mr. Jeff Armstrong, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            This car had an electrical issue found after buying said then they would fix issue now not covered took the car there twice not fixed I have no heat windows won't roll up and down actuator is broke lights turn off and on bythemselves we have no locks have to manually lock.o2 sensors need changed they said they did but car still ogs down at30 40 60 and 70 goes to4 rpms before shifting they said transmission is not covered under drive train warranty had 9 oil changes only got 3. They constantly harass me daily about car. I want out of contract.they are false advertisement dealers and they mask problems with vehicles and are basic crooks. I need help paid thirteen hundred dollars for a lemon 2008 Chevy impala.
            Read More
            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ashley B

            05/05/2023

            I went to the Springfield lot today. The employees are very rude and act as if it is an inconvenience that you came in. When I arrived and went in, my greeting was a rude "what do you want?". After filling out the paperwork, which is more than just 2 recent pay stubs, etc, I was told by the finance employee I would need to put triple the amount advertised down( which I had qualifying income level) and was told the vehicles in even the middle color groups would not get me to and from work (I drive 80 miles daily to and from work), which the distance was there excuse for the $3000 down request. I will not be back there because apparently their vehicles are unreliable, false advertising, and rudeness.

            Credit Pro Autos Response

            05/08/2023

            We are sorry you were less than pleased with the serviced you received when you came to our dealership.  We advertise "$1,000 down with approved income" which infers that not everyone will be approved for the $1,000 down payment.  It is unfortunately not as simple as bringing in $1,000 and two paystubs to drive off with any car off the lot.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Central Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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