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Find a Location

Hospital Sisters Health Systems has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHospital Sisters Health Systems

    Health Care Placement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    On July 2, 1844, a Franciscan priest, Father Christopher Bernsmeyer, witnessed the religious commitment of women in Our Lady of Grace Chapel in Telgte, a village outside the city of Muenster, Westphalia, Germany. This marked the foundation of the Hospital Sisters of the Third Order of St. Francis, a religious community dedicated to the service of the sick and those in need.

    The Community grew rapidly and in the early years provided assistance to the sick in Westphalia and Silesia. The Sisters were quick to respond to health crises whenever they were called. Accepting the invitation of Bishop Peter Joseph Baltes of Alton, Illinois, 20 Sisters arrived in the United States on November 3, 1875. They established their Motherhouse in Springfield, Illinois and began their ministry by nursing the sick and poor in their homes. In small rural communities, hospitals were built--generally within walking distance of a railroad station. Over the years as the need for health care expanded and evolved, so too have the services provided by the 14 hospitals and network of physician partners of Hospital Sisters Health System.

    Business Details

    Location of This Business
    4936 Laverna Rd, Springfield, IL 62707-9797
    BBB File Opened:
    12/8/2014
    Years in Business:
    9
    Business Started:
    12/8/2014
    Business Started Locally:
    12/8/2014
    Alternate Business Name
    • HSHS
    • HSHS Medical Group
    Business Management
    • Mr. Damond Boatwright, CEO
    Contact Information

    Customer Contact

    • Mr. Damond Boatwright, CEO

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Date of Service 7/18/2023 I complained about a bill for a service I did not receive. For them to fully correct, they have to resubmit the claim to the insurance company. I have contacted the insurance company, insurance company called them three way (I was in the call) and asked them to resubmit the claim. They have refused to resubmit the claim. If they resubmit the claim, they will be a different outcome. They have refused, threatened to send my bill to collections even though this case is not closed. I have been calling about this from July 2023. I need help for them to just resubmit the claim. That is all I am asking and I will abide with the insurance decision if they resubmit the claim.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark T

    1 star

    09/21/2023

    Replacing Doctors with nurse practitioners. Yet still charging insurance companies doctor rates for them.

    Local BBB

    BBB of Central Illinois

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