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            Business ProfileSKW Extensions

            Hair Styling

            Contact Information

            7014 Kingsmill Ct

            Springfield, IL 62711

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            D+
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            Business Details

            Location of This Business
            7014 Kingsmill Ct, Springfield, IL 62711
            BBB File Opened:
            2/23/2022
            Business Management
            • Sarah K Wilks, Owner
            Contact Information

            Principal

            • Sarah K Wilks, Owner

            Customer Contact

            • Sarah K Wilks, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

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            Most Recent Customer Complaint

            03/04/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered hair extensions on February 10th 2024. Usually I get a confirmation email right away in the inbox. For whatever reason it went to my junk mail which didn’t concern me. Usually I get the hair I ordered within a week 10 business days at the latest. That being said when the two week mark hit i reached out to the SKW company asking where my order was… I did receive an email two days later stating they are sorry for the delay and they will have the hair shipped out by the end of the week. That was two weeks ago now…. I send another email on Friday and it’s now Monday and haven’t heard back from them this time. We are coming up on a month now and still no hair! So tonight I figured can’t hurt to check and see if there’s a phone number to call ins to ad and now the website is saying coming soon. The hair cost $396.00 that my client has paid for because of course the payment went right through like normal. I am hoping my client can’t at least get her money back!
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            Customer Reviews

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            Local BBB

            BBB of Central Illinois

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