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Business Profile

Credit Reporting Agencies

Ansonia Credit Data

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have been sending Data verification requests with Ansonia for several months. The issue has been a lower than usual credit score. Our credit score is usually a perfect 100. We reached out to Ansonia about the issue that started in november 24, 2023 and has escalated since until the present. They will give us a dollar amount for the creditor reporting that we are 91+ days late. This has resulted in a 12% reduction in credit score and a 36% increase in days to pay. By Ansonias own report that they provided us: we have experienced a 43% reduction in creditors that accept us thru reporting. We also experienced a 76% reduction in gross sales from April 24, 2024 to May 24, 24. This does not include those not reporting. I asked Ansonia to please let me know who is reporting the 91+ days late so we can make it right. They sent us a report minus the credtors name. It has taken 6 months of seaching, and 10s of thousands of dollars, but we were able to ascertain from JD Factors that is with them. **** at JD Factors claims it is an error. We have proof that we paid JD Factors client 12/01/2024. Their client committed invoice fraud. (Double billing). Ansonia was a coconspirator by protecting the identity of JD Factors who was either advertantly or inadvertantly trying to defraud us out of an aditional $1450. Ansonias actions either advertantly or inadvertantly weaponized the fraud by putting us in a position to double pay or have the above circumstances manifest themselves. This is what i would like to happen. 1. It is Ansonias policy to protect the Identity of who reports whether it is fraudulant or not. That policy needs to end. 2. Ansonia should be F rated by the BBB. 3. I want my credit score to be fixed immediately.

  • Initial Complaint

    Date:01/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I own and operate a Transportation brokerage company (Texoma Transportation Mc-****** since 2007). Ansonia is a credit source company for factoring companies, that trucking companies use to pay them immediately, instead of waiting. Ansonia is THE ONLY COMPANY that recommends not extending me credit, thus costing me money, due to grossly inaccurate credit information given to the factoring companies. Happened today ****, where I was refused credit, because they are telling these companies, that I only do $1500 a month in gross revenue. This is my only source of income. They are only used by a small percentage of companies, but this has happened to me several times over the past years, and I'm sick of it. I have tried calling them, emailing them, and cannot get a reply, or a live person on the phone. It seems as though they show preferential treatment to only people who choose to participate in their services. I am a small family owned business, and I take pride in treating my carriers with respect, by always paying them promptly, and fairly. Every *********************** I make matters, and for them to do this to me just isn't right. What they're doing should be against the law. They obviously know absolutely nothing about my company. I should not have to offer them any financial statements to establish myself, because I don't have to with anyone else, because I have earned my flawless credit rating, by paying everyone in more than timely fashion, since I started my company. Nobody else gives me any problems, but this one company (Ansonia Credit), and I've had it with them. They should be held accountable for this. They are costing me, factoring companies (who arent' smart enough to figure it out), and the trucking companies, lots of money, for gross negligence, and borderline criminal behavior... I ask that the BBB please assist me in resolving this issue. Thank you in advance...

Ansonia Credit Data is NOT a BBB Accredited Business.

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