About
Overview
BBB Accreditation & Rating
About This Business
Zurich North America is one of the largest providers of insurance solutions and services to businesses and individuals. Our customers represent industries ranging from agriculture to technology. Zurich North America is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Read more at www.zurichna.com/services/about-zurich.
BBB Accredited Since: 12/12/2017
Years in Business: 113
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 4/16/2008
- Business Started:
- 1/1/1913
- Business Started Locally:
- 1/1/1913
- Business Incorporated:
- 8/13/1992
- Type of Entity:
- Corporation
- Alternate Names:
- Zurich Insurance
- RCIS (Rural Community Insurance Services )
- Zurich American Insurance Company
- Zurich Agency Services, Inc.
- Business Management:
- Ms. Susan Kendziora, Vice President
- Ms. Lindy Hood, Director of Customer Care
- Number of Employees:
- 53000
Additional Contact Information
- Principal Contacts
- Ms. Lindy Hood, Director of Customer Care
- Additional Phone Numbers
- Other Phone: (800) 241-7570
- Additional Websites
- zurichtravelassist.com/
Additional Information
- Other Resources
- Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
Chicago IL 60601
Phone Number: (312) 814-2420
http://www.idfpr.com/doi
Latest Reviews
Laziz M
"I am having the worst experience with Zurich REMOVED, I do not know how did they get a rating here. I got into an accident on 31 January and have been waiting for almost a month now to get any response from my adjuster, he doesnt pick up calls, doesnt respond to emails, their live line is 77 minutes and it is not changing, I have been on a call for 38 minutes, and keeps repeating 77 minutes." ... Read full review
Yue Y
"I have filed a Zurich travel claim on Feb 4, it has been more than REMOVEDbusiness days the timeframe I was provided by customer support, however I still havent received the final outcome of my claim, claim number is UZ112896-1"
ryan A
"Does not honor warranty agreement and supply a rental car. REMOVEDcustomer service." ... Read full review
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