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Additional Information

Additional Information for Montway Auto Transport

View full profile

This is a multi-location business.

Find a Location

Montway Auto Transport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Montway Auto Transport

      425 N Martingale Road Schaumburg, IL 60173

      BBB Accredited Business
    • Montway Auto Transport

      4740 N Cumberland Ave Ste 393 Chicago, IL 60656-4239

      BBB Accredited Business
    Location of This Business
    425 N Martingale Road, Schaumburg, IL 60173
    BBB File Opened:
    8/29/2007
    Years in Business:
    17
    Business Started:
    6/1/2006
    Business Started Locally:
    6/1/2006
    Business Incorporated:
    6/8/2007
    Accredited Since:
    9/1/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • Montway LLC.
    Hours of Operation

    Primary

    M:
    6:00 AM - 10:00 PM
    T:
    6:00 AM - 10:00 PM
    W:
    6:00 AM - 10:00 PM
    Th:
    6:00 AM - 10:00 PM
    F:
    6:00 AM - 10:00 PM
    Sa:
    7:00 AM - 9:00 PM
    Su:
    7:00 AM - 9:00 PM
    Business Management
    • Mr. Richard K, Customer Experience Manager
    Contact Information

    Principal

    • Mr. Richard K, Customer Experience Manager
    Additional Contact Information

    Fax Numbers

    • (224) 220-5128
      Primary Fax

    Phone Numbers

    Additional Business Information
    Additional Info
    Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Richard K. at [email protected] or 224-300-5391

    Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Montway Auto Transport will resolve this situation for you in an expedient manner.
    Serving Area
    • AK
    • AL
    • AR
    • AZ
    • CA
    • CO
    • CT
    • DC
    • DE
    • FL
    • GA
    • HI
    • IA
    • ID
    • IL
    • IN
    • KS
    • KY
    • LA
    • MA
    • MD
    • ME
    • MI
    • MN
    • MO
    • MS
    • MT
    • NC
    • ND
    • NE
    • NH
    • NJ
    • NM
    • NV
    • NY
    • OH
    • OK
    • OR
    • PA
    • RI
    • SC
    • SD
    • TN
    • TX
    • UT
    • VA
    • VT
    • WA
    • WI
    • WV
    • WY
    Products and Services
    Serving the residential market, Montway can arrange door-to-door car shipping with open or enclosed trailers, as well as expedited services. Montway’s business solutions sector focuses on the automotive logistics needs of enterprises in sales, manufacturing and finance. B2B offerings include single and multi-vehicle moves, home delivery with lead generation, managed services and auto transport portal technology
    Refund and Exchange Policy
    • The option to cancel a shipping order is available at any time, at no cost and with no cancellation fees as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). The amount paid will be refunded in full.

      Refunds will be processed within 48 business hours of the cancellation request.

      Cancellation of an order must be submitted in writing via email sent to [email protected]. Montway, Inc. does not accept or honor cancellations made via phone call.

      Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Montway, Inc. notifies Customer via email (the email provided at service booking).

      Order(s) booked as "Discounted Cash Price" - partial payment required:

      If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), the partial payment will not be refunded as our services have been rendered when a Carrier (transporter) is assigned (dispatched).

      Order(s) booked as "Regular Price" - full payment required:

      If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199.00 will be assessed as our services have been rendered when a Carrier (transporter) is assigned (dispatched). The remaining balance will be refunded in full.

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