Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

St Charles Toyota provides new and pre-owned Toyota vehicles, including cars, trucks, crossovers, SUVs, and hybrids. The company assists clients with vehicle selection, financing options, and service scheduling.

BBB Accredited Since: 4/1/2012

Years in Business: 32

Products and Services

4Runner, 4Runner i-FORCE MAX, bZ4X, Camry, Ceramic Paint Application, Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla GR, Corolla Hatchback, Corolla Hybrid, GR Corolla, GR Supra, GR86, Grand Highlander, Grand Highlander Hybrid, Highlander, Highlander Hybrid, Land Cruiser, Prius, Prius Plug-in Hybrid, RAV4, RAV4 Hybrid, RAV4 Plug-in Hybrid, Sequoia, Sienna, Tacoma, Tacoma i-FORCE MAX, Toyota Accessories, Toyota Crown, Toyota Crown Signia, Toyota Parts, Toyota Tire Center, ToyotaCare, ToyotaCare Plus, Tundra, Tundra i-FORCE MAX

Business Details

BBB File Opened:
10/27/2011
Business Started:
6/2/1994
Business Started Locally:
6/2/1994
Business Incorporated:
6/2/1994
Type of Entity:
Corporation
Alternate Names:
St. Charles Auto, Inc.
Business Management:
Mr. Michael E. Alf, General Manager
Mr. Steven Alf, General Manager

Additional Contact Information

Principal Contacts
Mr. Michael E. Alf, General Manager
Customer Contacts
Mr. Steven Alf, General Manager
Additional Phone Numbers
Other Phone: (630) 485-5066
Other Phone: (630) 485-5580
Other Phone: (630) 584-8789

Additional Information

Latest Reviews

  • Sandra A

    "I wish I could give this dealership a 0/5 stars. The general manager at this dealership is one of the worst employees I have ever dealt with in my life." ... Read full review

  • Derllip Y

    "Stay away from REMOVEDand his whole staff on any internet based sales. They sold me a classic/vintage car with the odometer reading rolled back." ... Read full review

  • Alex G

    "When my Toyota 4RUNNER 2021 was serviced by this dealership service center in April 2023. The oil/filter change was done with the following issues: - The technician butchered a bolt on the drain plug cover plate." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.