Business ProfileforGernentz Automotive, LLC

On 3/5/2024 my vechile was towed to Gernentz Automotive . On 3/6/2024 ***** Gernentz phoned me and told me my timing chain was no good. I asked him if I got the parts how much would he charge to put it on. He advised me $1400.00. I spent another $1000.00 in parts . He sent me a email with everything I needed. He told me that he would work on the vehicle on 3/20/2024 and have it back to me on 3/21/2024. I called the shop and talked to *** on 3/22/2024. I asked to speak to ***** as Inwas wanting to know about my vehicle . She advised me he was knee deep and could not come to the phone. I called back and talked to *** on updates and she said hold on and U can ask *****. She came back on the phone and told me that ***** had to take the timming chain back off that a part was not working, I asked her what part. She said she did not know at the time. On Saturday 3/23/2024, I went out to the business so I could find out what was going on, but they were closed. Called them Monday 3/25/2024 again spoke to ***. She told me that he was working on the car, I had advised her that I wanted an update, and if they had an increase I wanted to know 1st. On Tuesday 3/26/2024 *** called and left a message the the vehicle was done, that I could come pick it up. I called the morning of 3/27/2024 and ***** answered the phone finally. I asked him what the issue was and he told me a part. But he never gave me a broken part. I said I would bring the $1400 to him he advised me that he was charging me 1876.75. I at that point told him that I never authorized that. And that he was a week behind and I never recieved any kind of phone call. He then told me that he would go by the 1400$ but I could never bring my vehicle back. On 3/28/2024 I drove the vehicle 21 miles and my check engine light was back on. I called and asked *** to tell this to ***** whom is the owner. I’ve never heard back. He has done something to my vehicle, other then to fix it the right way. He was rude, and instead of him reaching out to me about any issues, that never happened.