Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Towing Company

Green Machine Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • C W

    Date: 10/24/2025

    My car was parked in a fire lane (a mistake I fully acknowledge), but what happened next was shocking. An employee from this company illegally booted my car while a passenger was clearly sitting in the front seat.The driver admitted his error, stating that he wouldn't have placed the boot if he had noticed the person inside. The fact is, booting an occupied vehicle is illegal and against their policy. The passenger was highly visible even the police officer who responded confirmed he could see the person from 50 feet away!Despite the police officer repeatedly pointing out the driver's mistake and asking whose responsibility it was to check, the driver refused to acknowledge his error. He kept trying to deflect the issue by repeating the fact that I was parked illegally, which was completely irrelevant to his illegal action of booting an occupied car.After admitting his mistake, the driver should have immediately removed the boot for free. Instead, he demanded the full fee of $240. I was essentially coerced into negotiating a resolution just to get the boot off, and I ended up paying $120 for a device that was illegally placed on my vehicle.This is not only poor customer service, it's extortion. They illegally detained my vehicle and forced payment for the removal of a device that should have never been there. ***** this company at all costs. The core issue is not the initial parking violation, but the subsequent illegal actions of the tow company's employee:Illegal Immobilization: The driver illegally immobilized an occupied vehicle, an action he admitted was contrary to company practice/law.Extortionate Fee Demand: After committing an admitted mistake that rendered the immobilization void and illegal, the driver demanded a substantial fee to correct his error. This constitutes unauthorized fee collection and coercion. The boot should have been removed immediately and free of charge upon discovery of the vehicle's occupation.

  • Marko P

    Date: 10/15/2024

    Towing a car illegally and being extremely disrespectful over the phone.

  • Ian Antoine R

    Date: 08/28/2024

    Just had my car parked and towed out off future resident parking and I just moved in. Was told I needed a permit to be a future resident when I have a lease and just got my keys to my apartment. Can clearly see this is a scam towing company with a grade of F and unaccredited by the BBB.

Green Machine Towing is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.