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Business Profile

Lawn Maintenance

Spring-Green Lawn Care

Reviews

This profile includes reviews for Spring-Green Lawn Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Spring-Green Lawn Care has 6 locations, listed below.

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    Customer Review Ratings

    2.53/5 stars

    Average of 19 Customer Reviews

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    Review Details

    • Review fromDahna B

      Date: 12/02/2024

      1 star
      This company never listens. I asked to have the EXTERIOR cement platform of my generator sprayed because there was evidence of a previous ant infestation. A pair of technicians showed up, and rudely informed me that it was too cold to spray and they could not be held accountable for spraying INSIDE the generator. I tried to explain that what was needed was the exterior base - not inside - but they turned their backs and drove away. I have had issues with this company for years and only continue with my "total home pest plus rodent control program" because I cannot find another company to manage the protection in and around my home. It takes 3 or more phone transfers before I finally reach the "correct" department to discuss the reason for my phone call. They say you don't have to be home for their service visit but if you are not home to keep an eye on them, they won't do a thorough job and sometimes won't do anything except charge for the visit. I just want to warn anyone thinking of doing business with this company to think twice and keep looking for a company that respects and treats their customers fairly and with respect.
    • Review fromRICHARD A

      Date: 11/12/2024

      1 star
      getting charges for services never received or signed up for, actually went to collections. Terrible .acct#*******
    • Review fromLinnea W

      Date: 04/24/2024

      1 star
      We have been a long time customer of ********************, *******, **. Service is bad. Last year they over fertilized and burned the front and back yard. **** over a month for a manager to come out. Manager agreed to aerate and reseed, Machine broke down in the back, tech did the seeding manually. This is a new season, tech came out and stated that the grass was bare and needed additional aeration and reseeding. NOT. I called 5 time (once a week to have a manager to call or come out and inspect. At the present time they have not called or come out. I have since cancelled service. DO NOT GO WITH THEM. POOR SERVICE
    • Review fromJennifer W

      Date: 11/02/2023

      1 star
      Poor customer service. Communication with the technicians was terrible. I paid for a package service that was supposed to start early spring. After several weeks of zero communication, I called corporate because I couldn't get through to my service area. I was trying to cancel but nobody contacted me after several attempts. Finally someone came out (I believe it was at least 6 weeks of waiting) I work nights and sleep during the day so every time they called to let me know they were coming I had to wake up and give them the lock combination and explain which gate and that yes, the entire side yard is my yard and needs to be treated as well. The entire experience has been extremely frustrating. I paid for this service to take something off my plate but it ended up being a nuisance. To top it off, I received a phone call from a representative asking if I wanted to use their pest control services. I said that I didn't know and would need to speak with my husband first. The woman on the phone simply hung up on me! Way to go Spring Green! I would not recommend this company to anyone.
    • Review fromDeb W

      Date: 10/30/2023

      2 stars
      Poor customer service, does treatments that you have not requested. Does not respond to phone calls. My lawn always has weeds. My lawn was been damaged by his equipment treatment was done when lawn was soaked by 5 days of rain!
    • Review fromDennis N

      Date: 08/18/2023

      5 stars
      They tell me when they are coming and they are conscious of my dog. I'm very satisfied with their work.
    • Review fromhailey s

      Date: 04/28/2023

      5 stars
      ******* did a great job, very professional, and nice. Made sure I knew the guidelines for pets since we have a dog.
    • Review fromClinton W

      Date: 04/04/2023

      1 star
      I'm not seeing what these people who rated these people at with 3 stars and above claimed to experience and witnessed relating to lawn care by this company. Rather, I experienced this lazy guy who would come to my house that would sparsely treat my yard with the required amount of fertilizer given its size (He wasnt treating it). I had on numerous occasions contacted the front office about this and complained about it, finally after sharing photos with the owner showing how this guy KILLED my lawn did the owner personally come out to my location to try to salvage the damage. I wish I could share with you some of the photos of my yard that these people destroyed at my expense. I DO NOT recommend these people to work on your lawn!

      Spring-Green Lawn Care

      Date: 04/13/2023

      Spring-Green Lawn Care Corp., is a national franchise organization, that has over 45 years of industry experience offering professional lawn, tree, and pest control services.  Our standards are amongst some of the highest in the industry and we are well respected in the marketplace. The business that is the subject of this matter is independently owned and operated out of ***********, ******* and is not operated by Spring Green Lawn Care Corp. in **********, ********. While this complaint is not directed at the corporate location, it was received by us, and therefore we provide the below response from the independent business owner who personally reviewed the compliant.

      The account became active in 2021 under previous ownership. When the current franchise owner took ownership in 2022, an attempt was made to explain the business was under new ownership. Under the new ownership, we completed 7 visits for the customer throughout the year, and completed a fall aeration. We visited the property in October and spoke with the homeowner related to the condition of his lawn. Our observations concluded that the lawn's condition was of no one's fault, but that the lawn was dry, hard, and since we had drought conditions, with no watering application, the lawn was brown. We and the customer agreed to a reduced cost aeration as consideration, and the customer would lay down seed in an attempt to revive the lawn, however proper water techniques would have to be followed.

    • Review fromCedar Rapids

      Date: 11/25/2022

      5 stars
      This lawn service I ever had. I tried quite a member of the services over the years never was completely satisfied until the last two years with Spring Green .
    • Review fromDavid P

      Date: 11/04/2022

      5 stars
      At the beginning of the season my yard was covered with creeping *******. Could not even see the grass. My yard had unhealthy grass and broadleaf and weeds. Now no creeping ******* the grass is thick and green. They text me they will be here the next day, show up and treat the yard. I do not have to remember when it was done last and call. Great service!They saved my lawn

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