Complaints

This profile includes complaints for OIC Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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OIC Group, Inc. has 2 locations, listed below.

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  OIC Group, Inc.

  112 State St Ste Llb Peoria, IL 61602-5157

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  OIC Group, Inc.

  P.O. Box 1111 Peoria, IL 61654-1111

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/19/2025

  Type:Delivery Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Fred Dirkse, Owner of OIC Group collected a total of $11,000.00 of an $18,600 contract and never completed the project. I have not seen any product or received a refund. We are almost one year past the contracted completion date. Fred and OIC Group fraudulently took my money and delivered fake, unseen progress reports via telephone before ghosting me. I am an Army veteran and I paid Fred with the last of my overseas deployment money with the hopes of investing in a brighter future for myself and my family. Fred has destroyed me financially and he needs to be held accountable.

  Business Response

  Date: 08/29/2025

  I have received this complaint and take it seriously. On advice of legal counsel, I am limiting communication at this time and will provide a more detailed response once appropriate.
  I categorically deny any allegation of fraud. I further note that accusations of fraud are serious and, if they cross into defamation, will be addressed swiftly and aggressively through the proper legal channels.
  Respectfully,
  Fred Dirkse
  President, OIC Group, Inc.

  Customer Answer

  Date: 09/10/2025

   I am rejecting this response because: I have witnesses who was Fred associate and the person that facilitated the contracts I also have text messages emails the contract and the payment receipts to Fred for a job. He never did. Fred has nothing but the money he stole from me I will be seeking civil and criminal charges and a full refund. My attorneys will be mailing Fred a demand letter very soon as we just wrapped up filing with the Illinois and Michigan Attorney General‘s office. The Better Business Bureau needs to protect future victims from Fred and his fraudulent actions. As you can see the picture I posted was a woman testifying on social media that Fred has defrauded several other people not just me.

   
  
  

  
  

  Business Response

  Date: 09/22/2025

  I categorically deny all allegations of fraud. This matter is a contractual dispute. Out of respect for the legal process and advisement from counsel, I will not provide further detail in this forum at this time. I remain willing to resolve this matter appropriately through the proper channels.

  Customer Answer

  Date: 09/23/2025

   I am rejecting this response because: A contractual dispute would include a product, proof of reasonable time delays etc.  (1 year past contract completion date is not reasonable time). I have spoken with his former employee whom was paid by Fred for this contract and he stated he does not know who Fred is anymore, that he is still cleaning up messes from which Fred has done the very same thing to other clients during this past year. Fred took $11,000.00 in payments and did not delivered on the work. In fact, he hasn't shown me anything or delivered anything.  This is the very definition of "FRAUD". Fred can send my $11,000.00 refund via check to the following address: **** ** ********** ******* ****** ** *****. Until then, this matter is not resolved. The BBB needs to hold Fred accountable or he will continue his scam and there will be many more victims in the future.