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Find a Location

Clear Spring Health has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforClear Spring Health

    Healthcare Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Clear Spring Health has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      250 S Northwest Hwy Ste 302, Park Ridge, IL 60068-4244
      BBB File Opened:
      9/13/2022
      Years in Business:
      6
      Business Started:
      9/15/2017
      Business Incorporated:
      9/15/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • Clear Spring Health Care of Illinois, Inc.
      • Clear Spring Health Care
      Business Management
      • Mr. Arthur Carlos, President
      Contact Information

      Principal

      • Mr. Arthur Carlos, President

      Customer Contact

      • Mr. Arthur Carlos, President
      • Ms. Michelle Lynch, Managing Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      38 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I never signed up for this prescription drug program. I get my scripts provided through the ****** Health Services. This company has been mailing me letters for at least 3 years and I've thrown them away. Now they are billing me. I called and asked them to remove me and they said they can't without giving them my personal information, which I refused to. I told them, had I signed up for this, they should have my personal info already. They transferred me to a supervisor (sounded like the same person) and he also asked for my personal info. I wonder how many people would just send them money not knowing, because the bill looks legitimate.Thank you,*********************
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Liz M

      1 star

      03/13/2024

      I work at the writing agents office as an account manager for our client who had a policy with Clear Spring. Our entire experience with our client accessing their own money has been horrible! I have been given different information from each representative I have talked to and have been made promises that have been unable to be kept. The company does not understand its processes, cannot give reliable dates of processing or payment, and management has no interest in fixing any issue that has come up. I have tried to find a resolution for the payment owed on more than 10 occasions and each time I was told a different story. I have been promised a call back from a supervisor for over a month now. I do not believe anyone is going to call me back at this point. We will no longer do business with this company and I wouldn't suggest anyone to trust their, or their clients money here. There are many incredible carriers to choose from. This is not one of them!

      Local BBB

      BBB of Chicago & Northern Illinois

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